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poker7217
04-11-2010, 05:20 AM
I'm playing on Stars and I can the HUD works fine and it shows it in the reports. The problem is it only imports and shows 1 hand. I turned off the pre-fetch, but when I do this it doesn't import or show any hands at all. What should I do?

netsrak
04-11-2010, 06:39 AM
The prefetch is for importing one hand when you are observing a table.

For further stats you need to play at a table.

If you don't get stats while playing:

* Please try updating to the latest version 1.10.04 from the link in my signature.

* Under Vista and Windows 7 make sure that holdemmanager.exe, hmhud.exe and dbcontrolpanel.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the holdemmanager.exe, dbcontrolpanel.exe and the hmhud.exe executable and select "Run as admin" from the popup menu under compatibilty.

* If that doesn't help, please check this and answer and post the questions FAQ - Hold'em Manager Poker Tracking Software :: My HUD Doesn't Work (http://faq.holdemmanager.com/questions/48/My+HUD+Doesn't+Work)

poker7217
04-14-2010, 11:26 AM
I reinstalled HEM and now when I import everything works fine for 6-max. However, when I try to play HU tables, nothing pops up and nothing imports. What should I do?

fozzy71
04-14-2010, 11:22 PM
http://forums.holdemmanager.com/manager-general/29202-stars-hud-tournament-import-issues-13-14-april.html

archangel95
05-04-2010, 11:56 AM
Wrong area