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Zorro62
04-10-2010, 08:10 AM
Hello , I have some probleme with HEM.
When I start i have this message.
http://nsa15.casimages.com/img/2010/04/10/mini_100410021045358048.jpg (http://www.casimages.com/img.php?i=100410021045358048.jpg)
So OK
and i have this
http://nsa14.casimages.com/img/2010/04/10/mini_100410021131225103.jpg (http://www.casimages.com/img.php?i=100410021131225103.jpg)
And i put my key and the result is ..
http://nsa15.casimages.com/img/2010/04/10/mini_100410021218680054.jpg (http://www.casimages.com/img.php?i=100410021218680054.jpg)

Please Help me!
Sorry my english..
Thanks

netsrak
04-10-2010, 08:41 AM
Please contact sales@holdemmanager.net with your license details.

Zorro62
04-10-2010, 08:45 AM
Please contact sales@holdemmanager.net with your license details.

For have a new licence?
Ok it's done
But for the start it's normal?
Because before i have any problem..

Zorro62
04-10-2010, 10:44 AM
They tell me that:

1) Enable the option to see Hidden Files and Disable "Hide protected operating system files" - How to see hidden files in Windows (http://www.bleepingcomputer.com/tutorials/tutorial62.html)
2) Delete C:\Program Files\RVG Software\Holdem Manager\holdemmanager.exe.ldat (Program Files (x86) if you have the 64bit version)
3) Delete C:\ProgramData\XHEO INC\SharedLicenses\HoldemManager.lic (XP Users can find the file at C:\Documents and Settings\All Users\AppData\XHEO INC\SharedLicenses\HoldemManager.lic)
4) Update to the latest Version - http://www.holdemmanager.com/downloads/HmUpdate.exe


But i have any holdemmenager.exe.ldat on my computer..
Whaat the fuck rly =/

I have doing the uptate but always the same error

Zorro62
04-10-2010, 12:10 PM
Can you tell me how i can all cancel HEM because i think the problem came the error message at the started .
I dont know how do this ..
I try but always the error..

fozzy71
04-10-2010, 12:37 PM
If you don't have that file, skip that step and follow the rest of the directions:

Enable the options to see Hidden Files and System Protected Files: How to see hidden files in Windows (http://www.bleepingcomputer.com/tutorials/tutorial62.html)

http://www.holdemmanager.com/downloads/images/hidden.jpg


1. Delete C:\Program Files\RVG Software\Holdem Manager\holdemmanager.exe.ldat (Program Files (x86) if you have the 64bit version)

2. Delete C:\ProgramData\XHEO INC\SharedLicenses\HoldemManager.lic (XP Users can find the file at C:\Documents and Settings\All Users\AppData\XHEO INC\SharedLicenses\HoldemManager.lic)

3. Update to the latest beta - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe

If you can't find those files, DO NOT delete any other files with similar names.


If that didn't work, try this:

1. Shutdown Hold'em Manager
2. Navigate to your RVG Software/Holdem Manager/Config folder
3. Create a file called LicDebug.txt
4. Restart Hold'em Manager

You should hopefully be able to enter your code now. Once you have done this close Hold'em Manager, delete LicDebug.txt and restart Hold'em Manager.


If you are still having problems, please send your Reg.log from the C:\Program Files\RVG Software\Holdem Manager\Logs folder to support@holdemmanager.com.

Zorro62
04-10-2010, 05:37 PM
GENIUS
Ty :)