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View Full Version : Holdem manager shows more profit then my account



strnglv
04-06-2010, 03:55 PM
Hi!

I just started playing on No IQ poker (Entraction network). I have played around 20K hands so far on nl 50 but there is a 150euros gap between my bakroll and what my HM shows. Is there any solution for this? I know some precent of the hands will be lost but this is only 20K and a the difference seems big. (sorry for my englis)

fozzy71
04-06-2010, 05:47 PM
Are you using the '$' stat or the new multi-currency stats?

FAQ - Hold'em Manager Poker Tracking Software :: Multi Currency (http://faq.holdemmanager.com/questions/369/Multi+Currency)

strnglv
04-06-2010, 05:59 PM
I am useing the "$" stat and i have the 1.10.02. version

morny
04-06-2010, 08:11 PM
Are you sure its not the difference between $ and € tables, do you only play $ games or do you play other currencies. Its extremely hard to find out from 20k hands where the hands are missing if they are, can you try to check very small sample when your playing in future and if you notice a couple of hands missing from that sample send all the original hands for that sample to us at support@holdemmanager.net

strnglv
04-07-2010, 02:16 PM
I am sure. I only play at euro tables and my balance is in euro too. I checked a 800hand session, there was a 5 euro difference. Then i played only 20 hands and wrote down every one of them but i could find those in the HM too.. I dont now where is the leak.

morny
04-07-2010, 10:20 PM
Keep checking smaller samples or send the 800 hands to us and well see if there is import errors, if its calculation errors then youll need to pick that up and the easiest way is checking smaller samples especially if its happening regularly. Its quite unlikely its a calculation error, possibly some hands didnt import would be a more likely solution

sergebarber
04-22-2010, 08:21 AM
same with PokerStars, about 22K hands. I noticed it today so i checked my money amount in room and played small 28 hands session. I won $3.28 by HM but amount in room increased by $2.57.

I played only $ tables at all, i use 1.10.04B.

sergebarber
04-22-2010, 10:02 AM
fixed. it was 100-250 ante tables import trouble. sry