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donkyklonk
04-06-2010, 06:46 AM
Im getting a message that the hand cant be replayed and that i should sent the support this message:

<xml version="1.0" encoding="utf-16"?><HandDetails SiteName="Entraction" GameNumber="1659004520" PokerGame="TexasHoldem" PokerGameType="NLHoldem" BigBlindAmount="2" SmallBlindAmount="1" Ante="0" HandDate="Apr 06,2010 12:45:20" TableName="Neston Min 50BB" RealMoney="True" IsTourney="False" TourneyBuyin="0" TourneyEntryFee="0" TourneyNumber="" TourneyType="" TourneyTables="0" TourneySize="0" TourneySpeed="0" ButtonSeat="3" MaxSeats="6" Currency="EUR">
<DetailLines>
<DetailLine PlayerName="ihave0uts" Action="Seat" SeatNumber="1" StackSize="297.60"/>
<DetailLine PlayerName="MorePlease" Action="Seat" SeatNumber="2" StackSize="233.45"/>
<DetailLine PlayerName="nICENUTs" Action="Seat" SeatNumber="3" StackSize="238.60"/>
<DetailLine PlayerName="OrCasias" Action="Seat" SeatNumber="4" StackSize="198.00"/>
<DetailLine PlayerName="bLlOuFfLuDo" Action="Seat" SeatNumber="5" StackSize="201.75"/>
<DetailLine PlayerName="donkykIonk" Action="Seat" SeatNumber="6" StackSize="182.75"/>
<DetailLine PlayerName="OrCasias" Action="PostedSB" Amount="1.00"/>
<DetailLine PlayerName="bLlOuFfLuDo" Action="PostedBB" Amount="2.00"/>
<DetailLine Action="DealingDownCards" />
<DetailLine PlayerName="donkykionk" Action="HeroCards" Cards="9cKd" />
<DetailLine PlayerName="donkykIonk" Action="Folds"/>
<DetailLine PlayerName="ihave0uts" Action="Folds"/>
<DetailLine PlayerName="MorePlease" Action="Raises" Amount="7.00"/>
<DetailLine PlayerName="nICENUTs" Action="Folds"/>
<DetailLine PlayerName="OrCasias" Action="Folds"/>
<DetailLine PlayerName="bLlOuFfLuDo" Action="Folds"/>
<DetailLine PlayerName="MorePlease" Action="Wins" Amount="5.00"/>
<DetailLine PlayerName="MorePlease" Action="Wins" Amount="5.00"/>
</DetailLines></HandDetails>

What to do?

fozzy71
04-06-2010, 12:02 PM
Try importing the hands to a new DB and duplicate the problem. If it happens in the new DB also, Please zip and email the problem hand histories, with a link to this thread, to support@holdemmanager.com