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vltava
04-06-2010, 02:31 AM
I used the combo installer and I get an error message "sorry, cannot install Postgre SQL". What do I do?

netsrak
04-06-2010, 03:52 AM
If our installer fails please try to download and install Postgresql from PostgreSQL: The world's most advanced open source database (http://www.postgresql.org).

Start with version 8.4. I that doesn't work try 8.3 because we experienced that on some computers 8.4 fails on others 8.3.

Some helpful FAQ links:
FAQ - Hold'em Manager Poker Tracking Software :: PostgreSQL Overview (http://faq.holdemmanager.com/questions/225/PostgreSQL+Overview)
FAQ - Hold'em Manager Poker Tracking Software :: Software Security Problems (Firewall) (http://faq.holdemmanager.com/questions/339/Software+Security+Problems+%28Firewall%29)

vltava
04-06-2010, 02:20 PM
I tried several different links to install postgresql and nothing works. Since those pages are an incredibly disorganized mess with nothing but lists of guesses about what is wrong, and I am not a computer expert, and I paid money for this product, how do I either get some targeted help, or a refund?

fozzy71
04-06-2010, 05:59 PM
Please email me at fozzy@holdemmanager.net, with a link to this thread, and your forum name, so we can schedule a Teamviewer session. Download the Teamviewer Quick Support Module - http://www.holdemmanager.net/teamviewer. Please let me know what time zone you are in and what time/days are convenient for you. I schedule support from 12:00 - 22:00 EDT, 7 days a week.

vltava
04-06-2010, 10:16 PM
Thanks for your reply, fozzy. I will send you an email.