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gurholdem
04-03-2010, 10:56 PM
hello i got this problem when i open holdem manager:
http://img682.imageshack.us/i/dibujovns.jpg/

fozzy71
04-03-2010, 11:55 PM
Make sure windows is fully updated. start > programs > windows update. update and reboot, and then update again, until you cant update anymore. Update norton and set firewall exceptions (http://faq.holdemmanager.com/questions/339/Software+Security+Problems+(Firewall)) and set exceptions in or turn off windows defender (http://faq.holdemmanager.com/questions/275/Windows+Firewall+%7B47%7D+Defender+Problems) completely.

gurholdem
04-04-2010, 01:51 AM
i update all and the problem still happen.
its very strange because i installed holdem manager two weeks ago and the problem appear today.any other suggestions to fix the problem??

gurholdem
04-04-2010, 02:10 AM
hey man today before the problem present i download a program that change the ip or the proxy for mi computer to see justin tv without court the name of the program was " hide my IP" or something like that.
when i put the detailos for the fail of holdem manager say:
Fault module name: proxyfilter.dll here is the picture
http://img97.imageshack.us/img97/7967/dibujoduf.jpg

do you think that the problem to work holdem manager now is relationed with the program that change the ip or the proxy from my computer?????

netsrak
04-04-2010, 09:55 AM
If you had activation problems this could be the reason.

But in your case it seems more likely that something on your computer is wrong.
You should try a clean new installation of holdemmanager using revo uninstaller: FAQ - Hold'em Manager Poker Tracking Software :: Using Revo Uninstaller (http://faq.holdemmanager.com/questions/126/Using+Revo+Uninstaller+)