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mad00house
04-03-2010, 01:24 AM
HEM,

I am running Win7 and have the NL/PLO version with the latest update. HEM will stop importing hands after a while and need to be restarted. In addition, it causes visual problems with other programs. Hard to explain, but the images on some programs become duplicated, moving the program off the screen and back onto it usually helps.


ideas?

netsrak
04-03-2010, 07:00 AM
* Please try updating to the latest version 1.10.04 from the link in my signature.

* Under Vista and Windows 7 make sure that holdemmanager.exe, hmhud.exe and dbcontrolpanel.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the holdemmanager.exe, dbcontrolpanel.exe and the hmhud.exe executable and select "Run as admin" from the popup menu under compatibilty.

* If that doesn't help, please check this and answer and post the questions FAQ - Hold'em Manager Poker Tracking Software :: My HUD Doesn't Work (http://faq.holdemmanager.com/questions/48/My+HUD+Doesn't+Work)

mad00house
04-03-2010, 12:38 PM
I tried all of these fixes, nothing seems to help. HEM still causes other programs to become visually distorted. Any other ideas?

How can I go back to an earlier version of HEM with out losing my HH information?

thanks

morny
04-03-2010, 08:18 PM
Previous versions are here: http://forums.holdemmanager.com/releases/23748-1-10-04b-official-release.html but you wont lose any settings or hands by downgrading to a version, just make sure to close HM before running the update