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structure
04-02-2010, 09:49 AM
Why won't HEM recognize the downloadable SNG/MTT tournament summaries I get from UB? (you must request them through the UB client, just like stars) I thought this would have been fixed by now... Any timeline as to when support will be added for UB tournaments?

fozzy71
04-02-2010, 11:53 AM
We just hired a new developer that is dedicated to importing/parsing issues so we should be able to start getting these bugs taken care of in short order. To be sure we have it documented fully, feel free to send us some (more) hands. Please zip and email the problem hand histories, with a link to this thread, to support@holdemmanager.com