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View Full Version : I formatted my PC and cant get HEM to work!



Arecal
04-01-2010, 09:33 PM
Before formatting my PC I already took care of resetting the serial key as the FAQ said. However, now that I try to install HEM on the download page I... I get lots of problems with postQRSL.

I've spent like 3 hours to fix it and tried many things the FAQ said. The problem here is that I am trying to import my old hands but can't create a database... it's 3:30 am in the morning and I really don't know what the problem is anymore.

I cant even uninstall postQRSL to start new. Please tell me how to fix this mess because I need HEM to work.

Thanks,
Arecal

fozzy71
04-02-2010, 01:53 PM
Why are you unable to create a new DB? Which Operating System, Firewall, and Anti-Virus are you using?

*Please update to the latest beta - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe

1) Uninstall PostgreSQL from the Windows Control Panel.
2) Use our combo installer to reinstall PostgreSQL. Make sure you un-check Holdem Manager during installation. http://www.holdemmanager.com/downloads/Holdem_Manager_Setup.exe

If that installer fails to install PostgreSQL, please reinstall PostgreSQL using the following instructions:
A) Start > Programs > Accessories > Command Prompt > Right-Click > Run As Administrator

net user postgres /delete
B) Reboot.
C) Try installing this version of PostgreSQL - http://www.holdemmanager.com/downloads/Postgres_8.3.9-v1.0.7.exe