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Brandes
03-29-2010, 11:11 AM
Hi,

After Idleminer updated the Pacific Hand Grabber to version 2.19 I can't get HEM to import any observed hands. I emailed Idleminer and their response was that Pacific changed hand history format and HEM needs to make changes to accommondate the new hand history format. Do you plan to solve this issue?

Carl

netsrak
03-29-2010, 12:48 PM
Please zip and mail some of the original handhistory files with a link to this thread to support@holdemmanager.net so we can have a look at it.

DaveTheBrave
10-18-2010, 12:50 PM
I have the exact same problem. I recently updated Holdem Manager, my Lucky Ace software and the Idleminer Handgrabber. Right now the handgrabber does not operate correctly with Holdem Manager and in addition to this, Holdem Manager cannot read all the hands which are saved to my hard disk via the Lucky Ace software. It seems like HM has problems with hands in which I got all-in.

Do you have any ideas why this happens? And did you solve the handgrabber/HM issue?

Regards

David

netsrak
10-19-2010, 03:51 AM
Please mail us the hands