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rdnrvn
03-28-2010, 08:54 PM
Hi,

I wanted to try HEM before buying it.. And I never got it to work the first time. I had issues which could not be resolved. This was the thread:

http://forums.holdemmanager.com/releases/26041-unhandled-exception.html

But now there is the latest update and I wanna give it a shot again, but when i run it now it says that my 15 days period is over.

So is there a way i can try HEM? I'm trying poker tracker right now and wanna compare the two before i take my final decision.

Thanks.

morny
03-28-2010, 11:23 PM
Hi,

We canít extend the trial because of limitations in the registration software, but we can offer a 10 day full refund option so that you can use it risk free and well work with you to solve the error and get it working

Choppy
03-29-2010, 04:53 AM
I have recently downloaded HEM for trial, and today tried to use it for the first time. So far I've been able to get the basics working with the exception of the HUD. Is the HUD not available in the trial version?

netsrak
03-29-2010, 07:11 AM
The Trial is fully functional including the Hud.

Please check our FAQ for the configuration of the pokersite you are playing at.

* Under Vista and Windows 7 make sure that holdemmanager.exe, hmhud.exe and dbcontrolpanel.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the holdemmanager.exe, dbcontrolpanel.exe and the hmhud.exe executable and select "Run as admin" from the popup menu under compatibilty.

* If that doesn't help, please check this and answer and post the questions FAQ - Hold'em Manager Poker Tracking Software :: My HUD Doesn't Work (http://faq.holdemmanager.com/questions/48/My+HUD+Doesn't+Work)