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ant9985
07-29-2012, 09:24 AM
About 1/6th of the time i write a note and press save, it does not save what i wrote. I have to write the note out again.
This is driving me crazy, and i wondered if anyone else had experienced it, or know how to fix it please?

Also, why is it saying i played some hands i just played at the time of 13:00, when it's now 19:19?
And while i was playing, one of my tables had the wrong possitions for hud stats, yet the other 3 tables where fine...

Patvs
07-29-2012, 08:03 PM
Update: http://www.holdemmanager.com/Downloads/HmUpdate_Release_1.12.11_28Jul2012.exe


For the time (19:19--> 13:00) issue, read: http://faq.holdemmanager.com/questions/434/Adjust+Site+Import+Times
(after you make changes, it will require you to reimport your hands into a new database)

If you play on PokerStars, also make sure you're saving the summary files: Read the tournament summary section @ http://faq.holdemmanager.com/questions/6/PokerStarsSetup



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Which Operating System, Firewall, and Anti-Virus are you using?



For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executables and select properties... then select "Run as admin" from the compatibility tab.

Add exceptions to the windows firewall for holdemmanager.exe and hmhud.exe, even if the firewall is turned off. If you have a 3rd party firewall, do the equivalent or uninstall it temporarily.

Make sure your video card drivers and windows auto updates are fully updated. Run a manual Windows Update and install all updates, including all .net framework updates./

Turn off User Account Control: http://www.mydigitallife.info/2008/12/30/how-to-disable-and-turn-off-uac-in-windows-7/

ant9985
07-31-2012, 12:31 PM
Thanks for replying.

Updated.

Thanks, that solved the time issue.

I don't play tournaments.

Im using Win7 & Kaspersky Internet Security 2012.

Iv already turned of UAC, so no need for the i assume.

holdemmanager.exe and hmhud.exe where in low restricted, iv moved those and holdemmanager importer to trusted.

Windows is up to date, my video card is reasonably up to date, though im not sure how that would affect notes not being saved.
I download the updates as they appear in windows update window when it says "important updates are available", so i assume im up to date.

Already done as mentioned.

Patvs
08-01-2012, 03:55 AM
Also try uninstalling Kaspersky. And reboot.

ant9985
08-01-2012, 04:57 AM
I don't want any viruses.

Patvs
08-01-2012, 07:38 AM
Install Avira, AVG (64 bit, FREE version), Avast, etc.