ilovemyeve
03-24-2010, 01:56 PM
All
Could someone please assist me - I have searched, found and reinstalled etc but nothing seems to correct this. I have also had various emails from Patrick (thank you) but still no answer.
I bought HEM about 2/3 weeks ago and about 10 days ago I got the following message:
"An error occured while reading the config//HoldemManager.config file: Root element is missing. HEM will now backup the old config file and create a new one for you."
I then press continue and nothing happens, cue switching the PC off.
At first, I attempted to upload this update http://www.holdemmanager.com/downloads/HmBetaUpdate.exe - this did not work. Then I had no other option but to uninstall HEM and reinstall it once again.
This has now happened 4 times and is becoming a real issue for me - I switch on the PC to play poker and I need to uninstall and reinstall HEM just to get my stats.
Can anyone please help me - is this a HEM problem, a database problem, my settings maybe??
I am operating Vista and everything is run as admin as needed.
Thanks in advance :(
Could someone please assist me - I have searched, found and reinstalled etc but nothing seems to correct this. I have also had various emails from Patrick (thank you) but still no answer.
I bought HEM about 2/3 weeks ago and about 10 days ago I got the following message:
"An error occured while reading the config//HoldemManager.config file: Root element is missing. HEM will now backup the old config file and create a new one for you."
I then press continue and nothing happens, cue switching the PC off.
At first, I attempted to upload this update http://www.holdemmanager.com/downloads/HmBetaUpdate.exe - this did not work. Then I had no other option but to uninstall HEM and reinstall it once again.
This has now happened 4 times and is becoming a real issue for me - I switch on the PC to play poker and I need to uninstall and reinstall HEM just to get my stats.
Can anyone please help me - is this a HEM problem, a database problem, my settings maybe??
I am operating Vista and everything is run as admin as needed.
Thanks in advance :(