View Full Version : Leakbuster down?

03-21-2010, 11:22 PM
Leakbuster could not start. At some point it asked to register. I re-entered my serial number and it seems it cannot connect to validate.

I had already installed Leakbuster and it was working fine. How come it needs to validate the license every time?

How come it cannot find the server?

Leak Buster Support
03-22-2010, 12:14 AM
Yeah, I think there is a server maintenance occurring right now. It's supposed to do this without any interruption so we're looking into it.

It checks just like Holdem Manager does to ensure the license is valid. It just connects, validates and disconnects.

03-22-2010, 12:23 AM
I'm having the same problem. LB acts like I have not used it before. I have enter in my information again but it does not activate. Thanks

Leak Buster Support
03-22-2010, 12:39 AM
It will be resolved shortly. It's the first time we've attempted maintenance so we're trying to sort through what happened. Once it's resolved it will be back to normal.

03-22-2010, 12:47 AM
Ok thanks for the quick reply.

Leak Buster Support
03-22-2010, 01:32 AM
Ok thanks for the quick reply.

No problem. Everything is back online now. We haven't run that system before, so we weren't expecting it to go down, but we have it all resolved now. Sorry about the inconvenience.

03-22-2010, 02:57 AM
Still no joy. Is it fully back online...it seems to be causing HEM to hang.

Leak Buster Support
03-22-2010, 04:08 AM
Yeah, was up and just went back down. We're looking into it now.

03-22-2010, 05:54 AM
waiting. Hope soon it will back

03-22-2010, 07:36 AM
Back OK now.