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View Full Version : HM exported hands bug



fiammaz
03-21-2010, 07:15 PM
I got another problem with HM.
I had this

http://forums.holdemmanager.com/manager-bugs/20899-buy-ins-grsph-error.html

, and I think it was resolved since I reimported the files and I didn't got the issue...
But another comes up... look below

http://img697.imageshack.us/img697/9958/321201030228pm.th.jpg (http://img697.imageshack.us/i/321201030228pm.jpg/)

I haven't a 40% expected roi lol

This graph is taken from a new HM database, basically I export all the HHs and the summaries from HM to txt files (like the guide says) and then reimport then on a new database.
The data is the same as the old one so there is some issue in the export.
I got both original files and the exported ones so you can figure out what's wrong with them.
Please PM me so I can send you the megaupload link
ty

morny
03-21-2010, 09:55 PM
Hi Please send the link to support@holdemmanager.net

fiammaz
04-03-2010, 04:54 AM
Any update?

netsrak
04-03-2010, 06:26 AM
You should get an answer via mail from our support. Please check your spam folder too.

Or forward your original mail to support again to ask how the state is.

fiammaz
04-12-2010, 06:33 PM
I submitted it few week ago and still got no reply....
Ah no, after my complain about it, one of your team told me that they have to fix 70 bugs or so...

lol

Sick support, I paid for a buggy soft and no support, great
The SICK, and I have to say it again SICK, is that I got a serious issue with the HM HUD and tableninja, AND NO ONE HAD REPLY ME YET

http://forums.holdemmanager.com/hud-bugs/28108-tn-hud-doesnt-work.html

Again, I'm not special, and you shoul treat all HM user the same, but I'm losing a ton of money because of this , A TON, because i can' t mutitable effectively...
AND STILL GOT NO RESPONSE

THIS IS SICKKKKKKK

AND YES, I'M SHOUTING

netsrak
04-13-2010, 03:31 AM
Please send me a PM with your email adress so i can check our support mails