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View Full Version : Partial session missing on import (BetMost)



POG
03-20-2010, 10:07 AM
Hi

I have found that the hands i had played in a session before i was disconnected are not importing into HEM. The hands are visible in the .xml files and can be seen in my poker clients hand history, they just are not importing into HEM. All the hands that i played (on the same tables) once i reconnected are being imported as normal.

The sessions were played on BetMost (ipoker) and the hand history files are in .xml format. I have updated to most recent version of HEM and also tried to add the hand histories to a completly new database but still no joy.

Anyone have any idea how i can resolve this issue?

Any help would be gratly appreciated. Thanks!

netsrak
03-20-2010, 10:59 AM
Rename the handhistory files or move them to a different folder and try to import them via import file or import from folder.

POG
03-20-2010, 01:13 PM
Hi

I tried what you suggested but still no luck.

morny
03-21-2010, 09:46 PM
Hi,

Most likely it didnt write the hand history fully when it got disconnected, even if a tiny bit of the hand history didnt write HM wont be able to import it