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Kiropp
03-20-2010, 12:45 AM
Hello! Sorry, I do not know much English.
I play SNG in Ongame.
Sometimes, during the game, when I write a note on the opponent and click Save, this note is not saved. And I have to write again ... It is not often, approximately once out of 8.
This is approximately 1-2 months, earlier it was not.
I'm using HM version 1.10.03b, Windows XP Prof. SP3
Thank you!

netsrak
03-20-2010, 11:07 AM
The reason for this may be a damaged database.

Please try a reindex of your database via pgadminII->maintenance

Kiropp
03-22-2010, 08:52 AM
It did not help ... There may be something to do?

netsrak
03-22-2010, 09:49 AM
It never happened to us supporters and its a very rare issue here in the forum. I'm not sure what to do now. I'll forward it to my collegues for further ideas.

One more question: are you using any special or non us characters when writing the notes? Could this be the reason?

Kiropp
03-22-2010, 10:13 AM
No, it can not be the cause. I do not use special characters ...

morny
03-22-2010, 08:39 PM
I have someone with a similar issue, turned out to happening a lot less than he thought http://forums.holdemmanager.com/manager-bugs/27562-player-notes-not-getting-saved.html

If your getting it this often maybe i can do a teamviewer session to see if there is any sort of pattern to when it happens but ive tried and cannot reproduce it

please email support@holdemmanager.net with a link to this thread