Just installed update and now it doesnt work!!

[rabbitsmack]

just updated and now when i run HM i get the error, i'm running vista, and was just planning alot of poker this weekend, so this is very annoying. please can you help quickly:


'Unhandled exception has occurred in your application. If you click continue the application will ignore this error and attemp to contine. if you click quit, the application will close.

Cannot create instance of 'GameStatistics' defined in assembly 'HoldemVision. Version=1.0.0.0, Culture=neutral, PublicKey Token=null'. Expception has thrown by the target of an invocation. Error at object 'System.Windows.Controls. TabItem' in markup file
'HoldemVision;component/control xaml'

Details:

See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************
System.Windows.Markup.XamlParseException: Cannot create instance of 'GameStatistics' defined in assembly 'HoldemVision, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null'. Exception has been thrown by the target of an invocation. Error at object 'System.Windows.Controls.TabItem' in markup file 'HoldemVision;component/control.xaml'. ---> System.Reflection.TargetInvocationException: Exception has been thrown by the target of an invocation. ---> System.Windows.Markup.XamlParseException: Cannot create instance of 'GameSelection' defined in assembly 'HoldemVision, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null'. Exception has been thrown by the target of an invocation. Error at object 'System.Windows.Controls.StackPanel' in markup file 'HoldemVision;component/gamestatistics.xaml'. ---> System.Reflection.TargetInvocationException: Exception has been thrown by the target of an invocation. ---> System.Windows.Markup.XamlParseException: '/WPFToolkit;component/DataGrid/Themes/Aero.NormalColor.xaml' value cannot be assigned to property 'Source' of object 'System.Windows.ResourceDictionary'. Could not load type 'System.Windows.Controls.Primitives.MultiSelector' from assembly 'PresentationFramework, Version=3.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35'. Error at object 'System.Windows.ComponentResourceKey' in markup file 'WPFToolkit;component/DataGrid/Themes/Aero.NormalColor.xaml'. Error at object 'System.Windows.ResourceDictionary'. ---> System.Windows.Markup.XamlParseException: Could not load type 'System.Windows.Controls.Primitives.MultiSelector' from assembly 'PresentationFramework, Version=3.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35'. Error at object 'System.Windows.ComponentResourceKey' in markup file 'WPFToolkit;component/DataGrid/Themes/Aero.NormalColor.xaml'. ---> System.TypeLoadException: Could not load type 'System.Windows.Controls.Primitives.MultiSelector' from assembly 'PresentationFramework, Version=3.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35'.
at System.Reflection.Assembly.GetType(String name, Boolean throwOnError, Boolean ignoreCase)
at System.Reflection.Assembly.GetType(String name)
at System.Windows.Markup.BamlMapTable.GetTypeFromType Info(BamlTypeInfoRecord typeInfo)
at System.Windows.Markup.BamlMapTable.GetTypeFromId(I nt16 id)
at System.Windows.Markup.BamlRecordReader.ReadPropert yTypeRecord(BamlPropertyTypeReferenceRecord bamlPropertyRecord)
at System.Windows.Markup.BamlRecordReader.ReadRecord( BamlRecord bamlRecord)
--- End of inner exception stack trace ---
at System.Windows.Markup.XamlParseException.ThrowExce ption(String message, Exception innerException, Int32 lineNumber, Int32 linePosition, Uri baseUri, XamlObjectIds currentXamlObjectIds, XamlObjectIds contextXamlObjectIds, Type objectType)
at System.Windows.Markup.XamlParseException.ThrowExce ption(ParserContext parserContext, Int32 lineNumber, Int32 linePosition, String message, Exception innerException)
at System.Windows.Markup.BamlRecordReader.ReadRecord( BamlRecord bamlRecord)
at System.Windows.Markup.BamlRecordReader.BaseReadDef erableContentStart(BamlDeferableContentStartRecord bamlRecord, ArrayList& defKeyList, List`1& staticResourceValuesList)
at System.Windows.Markup.BamlRecordReader.ReadDeferab leContentStart(BamlDeferableContentStartRecord bamlRecord)
at System.Windows.Markup.BamlRecordReader.ReadRecord( BamlRecord bamlRecord)
at System.Windows.Markup.BamlRecordReader.Read(Boolea n singleRecord)
at System.Windows.Markup.TreeBuilderBamlTranslator.Pa rseFragment()
at System.Windows.Markup.TreeBuilder.Parse()
at System.Windows.Markup.XamlReader.LoadBaml(Stream stream, ParserContext parserContext, Object parent, Boolean closeStream)
at System.Windows.Application.LoadBamlStreamWithSyncI nfo(Stream stream, ParserContext pc)
at MS.Internal.AppModel.AppModelKnownContentFactory.B amlConverter(Stream stream, Uri baseUri, Boolean canUseTopLevelBrowser, Boolean sandboxExternalContent, Boolean allowAsync, Boolean isJournalNavigation, XamlReader& asyncObjectConverter)
at MS.Internal.AppModel.MimeObjectFactory.GetObjectAn dCloseStream(Stream s, ContentType contentType, Uri baseUri, Boolean canUseTopLevelBrowser, Boolean sandboxExternalContent, Boolean allowAsync, Boolean isJournalNavigation, XamlReader& asyncObjectConverter)
at System.Windows.ResourceDictionary.set_Source(Uri value)
--- End of inner exception stack trace ---
at System.Windows.Markup.XamlParseException.ThrowExce ption(String message, Exception innerException, Int32 lineNumber, Int32 linePosition, Uri baseUri, XamlObjectIds currentXamlObjectIds, XamlObjectIds contextXamlObjectIds, Type objectType)
at System.Windows.Markup.XamlParseException.ThrowExce ption(ParserContext parserContext, Int32 lineNumber, Int32 linePosition, String message, Exception innerException)
at System.Windows.Markup.BamlRecordReader.ThrowExcept ion(String message, Exception innerException)
at System.Windows.Markup.BamlRecordReader.ReadPropert yRecordBase(String attribValue, Int16 attributeId, Int16 converterTypeId)
at System.Windows.Markup.BamlRecordReader.ReadPropert yConverterRecord(BamlPropertyWithConverterRecord bamlPropertyRecord)
at System.Windows.Markup.BamlRecordReader.ReadRecord( BamlRecord bamlRecord)
at System.Windows.Markup.BamlRecordReader.Read(Boolea n singleRecord)
at System.Windows.Markup.TreeBuilderBamlTranslator.Pa rseFragment()
at System.Windows.Markup.TreeBuilder.Parse()
at System.Windows.Markup.XamlReader.LoadBaml(Stream stream, ParserContext parserContext, Object parent, Boolean closeStream)
at System.Windows.SystemResources.ResourceDictionarie s.LoadDictionary(Assembly assembly, String assemblyName, String resourceName, Boolean isTraceEnabled)
at

[rabbitsmack]

cont.........


System.Windows.SystemResources.ResourceDictionarie s.LoadThemedDictionary(Boolean isTraceEnabled)
at System.Windows.SystemResources.FindDictionaryResou rce(Object key, Type typeKey, ResourceKey resourceKey, Boolean isTraceEnabled, Boolean allowDeferredResourceReference, Boolean mustReturnDeferredResourceReference, Boolean& canCache)
at System.Windows.SystemResources.FindResourceInterna l(Object key, Boolean allowDeferredResourceReference, Boolean mustReturnDeferredResourceReference)
at System.Windows.StyleHelper.GetThemeStyle(Framework Element fe, FrameworkContentElement fce)
at System.Windows.FrameworkElement.UpdateThemeStylePr operty()
at System.Windows.FrameworkElement.OnInitialized(Even tArgs e)
at System.Windows.FrameworkElement.TryFireInitialized ()
at System.Windows.FrameworkElement.EndInit()
at System.Windows.Markup.BamlRecordReader.ElementEndI nit(Object& element)
at System.Windows.Markup.BamlRecordReader.ReadElement EndRecord(Boolean fromNestedBamlRecordReader)
at System.Windows.Markup.BamlRecordReader.ReadRecord( BamlRecord bamlRecord)
at System.Windows.Markup.BamlRecordReader.Read(Boolea n singleRecord)
at System.Windows.Markup.TreeBuilderBamlTranslator.Pa rseFragment()
at System.Windows.Markup.TreeBuilder.Parse()
at System.Windows.Markup.XamlReader.LoadBaml(Stream stream, ParserContext parserContext, Object parent, Boolean closeStream)
at System.Windows.Application.LoadComponent(Object component, Uri resourceLocator)
at HEMMiner.GameSelection.InitializeComponent()
at HEMMiner.GameSelection..ctor()
--- End of inner exception stack trace ---
at System.RuntimeTypeHandle.CreateInstance(RuntimeTyp e type, Boolean publicOnly, Boolean noCheck, Boolean& canBeCached, RuntimeMethodHandle& ctor, Boolean& bNeedSecurityCheck)
at System.RuntimeType.CreateInstanceSlow(Boolean publicOnly, Boolean fillCache)
at System.RuntimeType.CreateInstanceImpl(Boolean publicOnly, Boolean skipVisibilityChecks, Boolean fillCache)
at System.Activator.CreateInstance(Type type, Boolean nonPublic)
at System.Windows.Markup.BamlRecordReader.CreateInsta nceFromType(Type type, Int16 typeId, Boolean throwOnFail)
--- End of inner exception stack trace ---
at System.Windows.Markup.XamlParseException.ThrowExce ption(String message, Exception innerException, Int32 lineNumber, Int32 linePosition, Uri baseUri, XamlObjectIds currentXamlObjectIds, XamlObjectIds contextXamlObjectIds, Type objectType)
at System.Windows.Markup.XamlParseException.ThrowExce ption(ParserContext parserContext, Int32 lineNumber, Int32 linePosition, String message, Exception innerException)
at System.Windows.Markup.BamlRecordReader.ThrowExcept ion(String message, Exception innerException)
at System.Windows.Markup.BamlRecordReader.CreateInsta nceFromType(Type type, Int16 typeId, Boolean throwOnFail)
at System.Windows.Markup.BamlRecordReader.GetElementA ndFlags(BamlElementStartRecord bamlElementStartRecord, Object& element, ReaderFlags& flags, Type& delayCreatedType, Int16& delayCreatedTypeId)
at System.Windows.Markup.BamlRecordReader.BaseReadEle mentStartRecord(BamlElementStartRecord bamlElementRecord)
at System.Windows.Markup.BamlRecordReader.ReadElement StartRecord(BamlElementStartRecord bamlElementRecord)
at System.Windows.Markup.BamlRecordReader.ReadRecord( BamlRecord bamlRecord)
at System.Windows.Markup.BamlRecordReader.Read(Boolea n singleRecord)
at System.Windows.Markup.TreeBuilderBamlTranslator.Pa rseFragment()
at System.Windows.Markup.TreeBuilder.Parse()
at System.Windows.Markup.XamlReader.LoadBaml(Stream stream, ParserContext parserContext, Object parent, Boolean closeStream)
at System.Windows.Application.LoadComponent(Object component, Uri resourceLocator)
at HEMMiner.GameStatistics.InitializeComponent()
at HEMMiner.GameStatistics..ctor()
--- End of inner exception stack trace ---
at System.RuntimeTypeHandle.CreateInstance(RuntimeTyp e type, Boolean publicOnly, Boolean noCheck, Boolean& canBeCached, RuntimeMethodHandle& ctor, Boolean& bNeedSecurityCheck)
at System.RuntimeType.CreateInstanceSlow(Boolean publicOnly, Boolean fillCache)
at System.RuntimeType.CreateInstanceImpl(Boolean publicOnly, Boolean skipVisibilityChecks, Boolean fillCache)
at System.Activator.CreateInstance(Type type, Boolean nonPublic)
at System.Windows.Markup.BamlRecordReader.CreateInsta nceFromType(Type type, Int16 typeId, Boolean throwOnFail)
--- End of inner exception stack trace ---
at System.Windows.Markup.XamlParseException.ThrowExce ption(String message, Exception innerException, Int32 lineNumber, Int32 linePosition, Uri baseUri, XamlObjectIds currentXamlObjectIds, XamlObjectIds contextXamlObjectIds, Type objectType)
at System.Windows.Markup.XamlParseException.ThrowExce ption(ParserContext parserContext, Int32 lineNumber, Int32 linePosition, String message, Exception innerException)
at System.Windows.Markup.BamlRecordReader.ThrowExcept ion(String message, Exception innerException)
at System.Windows.Markup.BamlRecordReader.CreateInsta nceFromType(Type type, Int16 typeId, Boolean throwOnFail)
at System.Windows.Markup.BamlRecordReader.GetElementA ndFlags(BamlElementStartRecord bamlElementStartRecord, Object& element, ReaderFlags& flags, Type& delayCreatedType, Int16& delayCreatedTypeId)
at System.Windows.Markup.BamlRecordReader.BaseReadEle mentStartRecord(BamlElementStartRecord bamlElementRecord)
at System.Windows.Markup.BamlRecordReader.ReadElement StartRecord(BamlElementStartRecord bamlElementRecord)
at System.Windows.Markup.BamlRecordReader.ReadRecord( BamlRecord bamlRecord)
at System.Windows.Markup.BamlRecordReader.Read(Boolea n singleRecord)
at System.Windows.Markup.TreeBuilderBamlTranslator.Pa rseFragment()
at System.Windows.Markup.TreeBuilder.Parse()
at System.Windows.Markup.XamlReader.LoadBaml(Stream stream, ParserContext parserContext, Object parent, Boolean closeStream)
at System.Windows.Application.LoadComponent(Object component, Uri resourceLocator)
at HEMMiner.Control.InitializeComponent()
at HEMMiner.Control..ctor()
at HoldemManager.frmMain3.h()
at HoldemManager.frmMain3..ctor(frmLoading LoadingForm)
at HoldemManager.frmLoading.a(Object A_0, EventArgs A_1)
at System.Windows.Forms.Timer.OnTick(EventArgs e)
at System.Windows.Forms.Timer.TimerNativeWindow.WndPr oc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)


************** Loaded Assemblies **************
mscorlib
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.312 (rtmLHS.050727-3100)
CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v2.0.50727/mscorlib.dll
----------------------------------------
HoldemManager
Assembly Version: 1.10.0.5
Win32 Version: 1.10.0.5
CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/HoldemManager.exe
----------------------------------------
System.Drawing
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.312 (rtmLHS.050727-3100)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Drawing/2.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
----------------------------------------
System
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.312 (rtmLHS.050727-3100)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
System.Windows.Forms
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.312 (rtmLHS.050727-3100)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Windows.Forms/2.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
----------------------------------------
DevComponents.DotNetBar2
Assembly Version: 8.3.0.0
Win32 Version: 8.3.0.0
CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/DevComponents.DotNetBar2.DLL
----------------------------------------
System.Xml
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.312 (rtmLHS.050727-3100)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Xml/2.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------

[rabbitsmack]

cont.....


Accessibility
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.312 (rtmLHS.050727-3100)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/Accessibility/2.0.0.0__b03f5f7f11d50a3a/Accessibility.dll
----------------------------------------
DeployLX.Licensing.v3
Assembly Version: 3.2.2000.0
Win32 Version: 3.2.2000.3813
CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/DeployLX.Licensing.v3.DLL
----------------------------------------
System.Web
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.833 (QFE.050727-8300)
CodeBase: file:///C:/Windows/assembly/GAC_32/System.Web/2.0.0.0__b03f5f7f11d50a3a/System.Web.dll
----------------------------------------
System.Configuration
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.312 (rtmLHS.050727-3100)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Configuration/2.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll
----------------------------------------
HEMGUI
Assembly Version: 1.0.9.92
Win32 Version: 1.0.9.92
CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/HEMGUI.DLL
----------------------------------------
WindowsFormsIntegration
Assembly Version: 3.0.0.0
Win32 Version: 3.0.6913.0 (vista_rtm_wcp.061013-1925)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/WindowsFormsIntegration/3.0.0.0__31bf3856ad364e35/WindowsFormsIntegration.dll
----------------------------------------
HoldemVision
Assembly Version: 1.0.0.0
Win32 Version: 1.0.0.0
CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/HoldemVision.DLL
----------------------------------------
PresentationFramework
Assembly Version: 3.0.0.0
Win32 Version: 3.0.6913.0 (vista_rtm_wcp.061013-1925)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/PresentationFramework/3.0.0.0__31bf3856ad364e35/PresentationFramework.dll
----------------------------------------
PresentationCore
Assembly Version: 3.0.0.0
Win32 Version: 3.0.6913.0 (vista_rtm_wcp.061013-1925)
CodeBase: file:///C:/Windows/assembly/GAC_32/PresentationCore/3.0.0.0__31bf3856ad364e35/PresentationCore.dll
----------------------------------------
WindowsBase
Assembly Version: 3.0.0.0
Win32 Version: 3.0.6913.0 (vista_rtm_wcp.061013-1925)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/WindowsBase/3.0.0.0__31bf3856ad364e35/WindowsBase.dll
----------------------------------------
LeakBuster2.5
Assembly Version: 1.0.0.0
Win32 Version: 1.0.0.0
CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/LeakBuster2.5.DLL
----------------------------------------
Softelvdm.SftTreeNET
Assembly Version: 2.0.12.0
Win32 Version: 2.0.12.0
CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/Softelvdm.SftTreeNET.DLL
----------------------------------------
Softelvdm.Controls
Assembly Version: 1.0.0.16
Win32 Version: 1.0.0.16
CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/Softelvdm.Controls.DLL
----------------------------------------
Npgsql
Assembly Version: 2.0.6.0
Win32 Version: 2.0.6.0
CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/Npgsql.DLL
----------------------------------------
System.Data
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.312 (rtmLHS.050727-3100)
CodeBase: file:///C:/Windows/assembly/GAC_32/System.Data/2.0.0.0__b77a5c561934e089/System.Data.dll
----------------------------------------
System.Transactions
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.312 (rtmLHS.050727-3100)
CodeBase: file:///C:/Windows/assembly/GAC_32/System.Transactions/2.0.0.0__b77a5c561934e089/System.Transactions.dll
----------------------------------------
Mono.Security
Assembly Version: 2.0.0.0
Win32 Version: 2.0.0.0
CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/Mono.Security.DLL
----------------------------------------
ZedGraph
Assembly Version: 5.1.4.31904
Win32 Version: 5.1.4.31904
CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/ZedGraph.DLL
----------------------------------------
WPFToolkit
Assembly Version: 3.5.40128.1
Win32 Version: 3.5.40320.1
CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/WPFToolkit.DLL
----------------------------------------
PresentationFramework.Aero
Assembly Version: 3.0.0.0
Win32 Version: 3.0.6913.0 (vista_rtm_wcp.061013-1925)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/PresentationFramework.Aero/3.0.0.0__31bf3856ad364e35/PresentationFramework.Aero.dll
----------------------------------------
UIAutomationProvider
Assembly Version: 3.0.0.0
Win32 Version: 3.0.6913.0 (vista_rtm_wcp.061013-1925)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/UIAutomationProvider/3.0.0.0__31bf3856ad364e35/UIAutomationProvider.dll
----------------------------------------
UIAutomationTypes
Assembly Version: 3.0.0.0
Win32 Version: 3.0.6913.0 (vista_rtm_wcp.061013-1925)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/UIAutomationTypes/3.0.0.0__31bf3856ad364e35/UIAutomationTypes.dll
----------------------------------------

************** JIT Debugging **************
To enable just-in-time (JIT) debugging, the .config file for this
application or computer (machine.config) must have the
jitDebugging value set in the system.windows.forms section.
The application must also be compiled with debugging
enabled.

For example:

<configuration>
<system.windows.forms jitDebugging="true" />
</configuration>

When JIT debugging is enabled, any unhandled exception
will be sent to the JIT debugger registered on the computer
rather than be handled by this dialog box.

[rabbitsmack]

Also i've looked at past threads like this, and i cannot find the holdemmanager.config file to maybe change.

[rabbitsmack]

just found the config file and changed this which was from a previous thead. which was the check for updates part/ from true to false. but nothing had changed :(

[fozzy71]

Try to reboot and install the update again, before you launch HM again.

If that doesn't help, try a clean reinstall.

If none of that helps, I would suggest a clean reinstall:

FAQ - Hold'em Manager Poker Tracking Software :: Using Revo Uninstaller (http://faq.holdemmanager.com/questions/126/Using+Revo+Uninstaller+)

1) Make a backup of your C:\Program Files\RVG Software\Holdem Manager\Config folder, and any other important files.
2) Uninstall HM with Revo Uninstaller Pro - Uninstall Software, Remove Programs, Solve uninstall problems (http://www.revouninstaller.com) using the Deep setting. You do not need to uninstall PostgreSQL.
3) If given the option, on the 2 following screens of Revo, remove any registry entries and leftover files.
4) Reboot your computer
5) Install the complete setup of HM: http://www.holdemmanager.com/downloads/Holdem_Manager_Setup.exe. You should un-check the PostgreSQL Option when running the combo installer.
6) Test if it for a while and see if it works

[rabbitsmack]

Thanks for the quick response. I've been looking at other past threads on the topic, and read one that said you should make sure all the windows updates are installed. I've had them turned off, because it kept taking ages to update everytime i shut down or booted up. If this doesnt work I'll try your suggestions, thanks :)

[rabbitsmack]

Try to reboot and install the update again, before you launch HM again.

If that doesn't help, try a clean reinstall.

If none of that helps, I would suggest a clean reinstall:

FAQ - Hold'em Manager Poker Tracking Software :: Using Revo Uninstaller (http://faq.holdemmanager.com/questions/126/Using+Revo+Uninstaller+)

1) Make a backup of your C:\Program Files\RVG Software\Holdem Manager\Config folder, and any other important files.
2) Uninstall HM with Revo Uninstaller Pro - Uninstall Software, Remove Programs, Solve uninstall problems (http://www.revouninstaller.com) using the Deep setting. You do not need to uninstall PostgreSQL.
3) If given the option, on the 2 following screens of Revo, remove any registry entries and leftover files.
4) Reboot your computer
5) Install the complete setup of HM: http://www.holdemmanager.com/downloads/Holdem_Manager_Setup.exe. You should un-check the PostgreSQL Option when running the combo installer.
6) Test if it for a while and see if it works

Just tryed that and its still the same

[rabbitsmack]

Where can i get an older version of HM from?? like a year old. i'm happy to go back to that for now.

[fozzy71]

Before you try downgrading HEM, please update your windows repeatedly and completely, until there are no updates left.

Start > Windows Update


Reinstall Microsoft .NET Framework:

1) Download and run this uninstaller - http://www.holdemmanager.com/downloads/dotnetfx_cleanup_tool.zip
2) Install this one: http://download.microsoft.com/download/2/0/e/20e90413-712f-438c-988e-fdaa79a8ac3d/dotnetfx35.exe

[firgli]

Hey, I get the exact same error. I tried to use the trial a month ago but I couldnt get it to work, then decided that the real version might work properly (and I wanted it anyway) but I still get this error. I must have reinstalled framework like 30 times by now, same for HEM so I doubt that's a problem...
The first time I started HEM I registered without a problem, then screen comes up asking if I want to add old hand history to c:\HMarchive, which I've done manually a long time ago already but it still asks every time I start HEM. I click ok, and soon after I get the error rabbit posted.

I have .net 3.5 SP1 and vista, HEM is updated to 1.10.04b

[netsrak]

Please schedule a remote support session with our support. Email support@holdemmanager.net, with a link to this thread and your forum name, so we can setup a Teamviewer (http://www.holdemmanager.net/teamviewer) session.

[mofliedlice]

I just wanted to say that I'm interested in knowing what comes of this. I have begun to get the exact same thing a week ago. I'm on a Vista laptop and I have no idea what changes took place. I'm getting the exact same Exception Error and can't seem to figure out a way to get past it. Just wanted to make sure a solution was posted to this post.
Tks

[fozzy71]

Hasve you tried any of the steps suggested? Which Operating System, Firewall, and Anti-Virus are you using? Please post your answers and error message details, preferably in a new thread.

[mofliedlice]

Yeah I've tried the steps posted. The only thing that is making me wonder is that for some reason Windows Update is currently unable to check for updates. I can't seem to solve this problem either. I'm not sure though how long this has actually been an issue and I was using HEM on this laptop 2 weeks ago and haven't used it much since then.

[morny]

Id start by running a virus check, a lot of viruses disable the windows update feature to stop you downloading updates that would eliminate the virus, it may not be that but it would be somewhere to start as windows update should work fine and its important to keep up to date

If you google windows update is not working there should be lots of solutions for your operating system if it turns out the virus check is clean