PDA

View Full Version : Hem don't show me any stats



triceratops
03-17-2010, 03:30 AM
hello,

for 2 days hem don't show me any stats on the report, preflop card hands etc...
My hud works well and importings hands in database.
I'm on vista working HM as administrator and everything was working well before and i didn't change anything.
the version is 1.10.03b
can you help me please?

Thx,

netsrak
03-17-2010, 05:01 AM
Please check your filter settings, date time range, playername and gametype.

If that doesn't help please try a reindex of your database via pgadminIII->maintenance.

triceratops
03-17-2010, 08:30 AM
ok my filters are good.
I had trying to manage database by pgadmin but the analyse stop and write me that:
"ERROR: could not read block 0 of relation 1663/16403/16456: read only 0 of 8192 bytes

ERROR: could not read block 0 of relation 1663/16403/16456: read only 0 of 8192 bytes"

When i click on ok the analyse restart and stop again at the same place...
What i have to do i don't know anything about postgresql...

thx,

morny
03-17-2010, 12:45 PM
Hi, this indicates your database is corrupt, if the reindex didnt help please can you create a new database FAQ - Hold'em Manager Poker Tracking Software :: Create / Delete Database (http://faq.holdemmanager.com/questions/75/Create+%7B47%7D+Delete+Database) and reimport all your hands into the new database

You should consider the following when making a new database.

Export and Import your Hand Histories and/or backup
FAQ - Hold'em Manager Poker Tracking Software :: How to Import & Export Hands (http://faq.holdemmanager.com/questions/98/How+to+Import+%26+Export+Hands)

Export Your Notes
http://faq.holdemmanager.com/images/notes-02.jpg

Export Your Bonuses and Rakeback - Options > Rakeback & Bonuses http://faq.holdemmanager.com/images/rakeback-bonuses-01.jpg

Export any tourney summaries by selecting all your tournaments in the Data View Sub-Tab of the Tourney > Results Menu and choose Export Tourney Results and summaries

http://faq.holdemmanager.com/images/tourney-data-view-01.jpg

triceratops
03-17-2010, 03:30 PM
thx for your answer, i had create a new database now but when i had restart HM it stay on the first pop up with initializing database... and the programme don't answer.

fozzy71
03-17-2010, 09:36 PM
Please give HoldemManager Administrator rights, if you haven't yet.

1) Go to C:\Program Files\RVG Software\Holdem Manager (Program Files (x86) if you have the 64bit version)
2) Rightclick the HoldemManager.exe and choose "Properties".
3) Go to the Compatibility Tab and select "Run this program as an Administrator".
4) Do the same for HMHud.exe and DBControlPanel.exe


*Please update to the latest beta - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe

1) Uninstall PostgreSQL from the Windows Control Panel.
2) Use our combo installer to reinstall PostgreSQL. Make sure you un-check Holdem Manager during installation. http://www.holdemmanager.com/downloads/Holdem_Manager_Setup.exe

If that installer fails to install PostgreSQL, please reinstall PostgreSQL using the following instructions:
A) Start > Programs > Accessories > Command Prompt > Right-Click > Run As Administrator

net user postgres /delete
B) Reboot.
C) Try installing this version of PostgreSQL - http://www.holdemmanager.com/downloads/Postgres_8.3.9-v1.0.7.exe

triceratops
03-18-2010, 03:43 AM
i had delete and reinstall postgresql i'm now on 8.4 version but all is the same the programme don't answer and stay on " initializing database"
I had run everything as administator of course.

Can we make a teamviewer session to help me cause i don't see any solution?
I can be free between 12:30 and 1:30 pm and i have mark in my contact tell me what i have to do.

Thx

morny
03-18-2010, 11:23 AM
yeah email support@holdemmanager.net and let us know the time and timezone thats suitable