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raller
03-14-2010, 01:56 PM
I recently changed from one Ongame skin to another. At my previous (RedKings), the HUD worked perfectly. It autodetected tables as it should.

At my current (BetSafe), the HUD doesnt autodetect tables. It works when i use Table Finder, but i really need it to autodetect tables.

Heres an answer to the questions in your HUD problems FAQ.

1. HEM version 1.10.03b
2. Problem om BetSafe (OnGame) - works fine on RedKings (OnGame)
3. Play NLHE Cash
4. Yes, and hands are importing fine. HUD also works when using TableFinder.
5. Dont think this is the issue, since it works using Tablefinder.
6. Hand histories are showing up in the correct folder, and they are getting imported
7. I can see the hands in HEM

Here is my holdemmanager.config file:



<?xml version="1.0" encoding="utf-8" ?>
<configuration>
<setting name="ConnectionString">SERVER=127.0.0.1;PORT=5432;UID=postgres;PWD=postgr espass</setting>
<setting name="CurrentDatabase">HoldemManagerDB</setting>
<setting name="CurrentReportFilter">IsTourney,IsTourney,EqualTo,false,True
PokerGameType,PokerGameType,In,0~1~2~3~4~5,False
</setting>
<setting name="CurrentSessionFilter">IsTourney,IsTourney,EqualTo,false,True
PokerGameType,PokerGameType,In,0~1~2~3~4~5,False
</setting>
<setting name="CurrentHandsFilter">IsTourney,IsTourney,EqualTo,false,True
PokerGameType,PokerGameType,In,0~1~2~3~4~5,False
</setting>
<setting name="CurrentGraphsFilter">IsTourney,IsTourney,EqualTo,false,True
PokerGameType,PokerGameType,In,0~1~2~3~4~5,False
</setting>
<setting name="CurrentVsPlayerFilter">IsTourney,IsTourney,EqualTo,false,True
PokerGameType,PokerGameType,In,0~1~2~3~4~5,False
</setting>
<setting name="CurrentPreflopFilter">IsTourney,IsTourney,EqualTo,false,True
PokerGameType,PokerGameType,In,0~1~2~3~4~5,False
</setting>
<setting name="CurrentResultsFilter">IsTourney,IsTourney,EqualTo,false,True
PokerGameType,PokerGameType,In,0~1~2~3~4~5,False
</setting>
<setting name="CurrentPlayerID">5130</setting>
<setting name="DateRangeReport">ThisMonth</setting>
<setting name="DateRangeHands">ThisMonth</setting>
<setting name="DateRangeGraphs">ThisMonth</setting>
<setting name="DateRangePreflop">ThisMonth</setting>
<setting name="DateRangeSession">ThisMonth</setting>
<setting name="DateRangevsPlayer">ThisMonth</setting>
<setting name="DateRangeResults">ThisMonth</setting>
<setting name="LastReport">By Stakes</setting>
<setting name="AutoImportFolderList">C:\Program Files\Full Tilt Poker\HandHistory,True,True,C:\HMArchive
C:\Program Files\PartyGaming\PartyPoker\HandHistory,True,True ,C:\Poker
C:\Program Files\PokerNordica\history\rallerdk,True,True,C:\P oker
C:\Program Files\PokerStars\HandHistory,True,True,C:\Poker
C:\Documents and Settings\JHR\Local Settings\Application Data\Boss Media\InterPoker\history,True,True,C:\HMArchive
C:\Documents and Settings\JHR\Local Settings\Application Data\P5\RedKings\handhistory,True,True,C:\HMArchiv e
C:\Program Files\OnGame Hand Grabber\Hand History,True,True,C:\Poker
C:\Documents and Settings\JHR\Local Settings\Application Data\P5\Betsafe\handhistory,True,True,C:\Poker
</setting>
<setting name="LastArchiveFolder">C:\Poker</setting>
<setting name="LastImportFolder">C:\temp\deleteme\</setting>
<setting name="LastImportFileFolder">C:\Program Files\PartyGaming\PartyPoker\HandHistory\rallerdk\ PokerNordica</setting>
<setting name="LastOmahaFilter"></setting>
<setting name="MinimizeToSystemTray">False</setting>
<setting name="PlayerNumberFilter">2:2,10
3:2,10
4:2,10
5:2,10
6:2,10
7:2,10
8:2,10
9:2,10
10:2,10</setting>
<setting name="InsertStandardizedHandHistory">False</setting>
<setting name="ObservedHandHistorySettings">ALL,3,False,True,6,False,True,3,600,False,True,6,6 00,False,True</setting>
<setting name="AutoApplyFilterChangesToAllTabs">True</setting>
<setting name="AutoImportHelpShown">False</setting>
<setting name="AutoImportTimerDuration">5</setting>
<setting name="HUDDateFilter">12</setting>
<setting name="GroupImportArchiveByDay">True</setting>
<setting name="SessionTimeoutDuration">30</setting>
<setting name="HUDIncludeOtherLimits">True</setting>
<setting name="WilliamHillAlternateDateFormat">False</setting>
<setting name="LaunchHUDWithAutoImport">True</setting>
<setting name="DisableHUDStatsWhenNoHero">False</setting>
<setting name="HeroPlayerIDs">34</setting>
<setting name="GraphShowdownWinnings">False,Blue,1,Solid</setting>
<setting name="GraphWinnings">True,DarkGreen,2,Solid</setting>
<setting name="UseGraphicalCards">True</setting>
<setting name="GraphAllInEv">True,DarkGreen,1,Dash</setting>
<setting name="GraphNonShowdownWinnings">False,Red,1,Solid</setting>
<setting name="GraphRakeback">False,DarkBlue,1,Solid</setting>
<setting name="AutoRefreshCurrentTabDuration">0</setting>
<setting name="AutoCloseTableManager">True</setting>
<setting name="AutoRefreshReportsOnChange">True</setting>
<setting name="LogDatabaseCommands">False</setting>
<setting name="SolidGraph">False</setting>
<setting name="ShowWinningRowColors">True</setting>
<setting name="CheckForUpdates">True</setting>
<setting name="PlayerSummaryView">Cash,NL|PL|LIM,ALL,2,10,1/01/2008,6/01/2010,50,0,100,False,Default Stats</setting>
<setting name="HoldemManagerPosition">Minimized,30,491,1559,704</setting>
<setting name="OngameDBDelay">30</setting>
<setting name="HandsSectionFields">HandTimeStamp,StakesBlinds,HoleCards,PreflopPlayer Action,FlopCards,FlopPlayerAction,TurnCard,TurnPla yerAction,RiverCard,RiverPlayerAction,NetAmountWon ,NetBBsWon,EVDifference,ICMDifference,PositionType ,PreflopActionFaced,PreflopVPIPPFR,AllInStreet,EVE quity,WinnerName,WinnerCards,WinnerWon</setting>
<setting name="ReplayerSettings">3,True,True,True,True,3,474,849,664</setting>
<setting name="AutoRateSelectSettings">1,0,0</setting>
<setting name="SeatingSetting">0</setting>
<setting name="ReplayerSkinToUse">Default Skin</setting>
<setting name="MyDayStartsAt">0:00:00</setting>
<setting name="HandRangeSettings">0,True,True</setting>
<setting name="DailyCompiledStats">True</setting>
<setting name="PromptsShown">WinnerDetailsInHands,RushVersion,</setting>
<setting name="HiddenTabs"></setting>
<setting name="ArchiveHandTime">15</setting>
<setting name="SelectedPokerGameTypeIndex">0</setting>
<setting name="DefaultTourneyTotalBuyin">11</setting>
<setting name="DefaultTourneyRake">1</setting>
<setting name="EnableAutoRate">True</setting>
<setting name="EnableAutoRateInReplayer">True</setting>
<setting name="VsPlayerMinBBs">20</setting>
<setting name="TourneyResultSettings">0,10000,2,40000,0,0,0,0</setting>
<setting name="SiteTimeAdjustments">0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0</setting>
<setting name="LaunchTableNinjaWithAutoImport">False</setting>
<setting name="OverrideTableNinjaPath"></setting>
<setting name="RushFTPSettings">,2,10,1,4,10,2000,1,true</setting>
<setting name="DisableRakebackLink">False</setting>
<setting name="MixRushHandStats">True</setting>
<setting name="DisableFTPRushTableListDownload">False</setting>
<setting name="HEMVersion">1.10.03b</setting>
</configuration>


Hope you can give me a hint as to what the problem is.

morny
03-14-2010, 07:18 PM
Hi, open exeNames.txt in the config folder in notepad and change the like 8,poker.exe

Try renaming the 10,poker.exe to something like 10,ongame.exe and then go to the Ongame folder and find the poker.exe file and rename it to ongame.exe in the names.txt file, save it and restart HM, youll probably need to use the table finder the first time then it should start picking them up automatically

Lefort
03-15-2010, 10:02 PM
I'm having this same problem but don't understand your advice and can't find these weirdly named files.. they're not in my Betsafe folder.

_Loki_
03-15-2010, 10:46 PM
It's not in betsafe. The config folder is part of HM. On my system it's here:

C:\Program Files\RVG Software\Holdem Manager\Config

persson79
03-16-2010, 12:32 PM
I have the exact same problem with Betsafe.

Did you guys find a solution?

Morny, dont really understand what you are trying to say. When I change the name of the .exe file, I cant run it anymore.

fozzy71
03-16-2010, 02:07 PM
Close HM

Rename the exenames.txt to to exenames.txt.bak

Start HM, play one table, and try the Table Finder again if the HUD doesn't show.

persson79
03-16-2010, 03:07 PM
Still doesnt work.

When I did that, I got the question again if I wanted to add Poker.exe to that list and I said yes again but I still have to find the tables manually.

morny
03-16-2010, 05:37 PM
Hi,

Please email me and we can do a teamviewer session, just download teamviewer from TeamViewer - Free Remote Access and Remote Desktop Sharing over the Internet (http://www.teamviewer.com) and let me know a suitable time GMT in advance. Teamviewer allows me to access your computer to fix the problem.

When we agree a suitable time you just need to send me the ID and password that Teamviewer creates to get access to your PC

support@holdemmanager.net

Thanks
Morny

persson79
03-16-2010, 10:04 PM
I solved the problem, I just removed the 8,Poker.exe in the exenames.txt file.

If I understood correctly, there is a conflict between Betsafe and a Prima skin where the .exe file also is called Poker.exe.

Thanks for the good support.

homeryougenius
09-08-2010, 11:05 AM
Hi, <br />
<br />
have some what same problems with the hud and betsafe<br />
<br />
can you tape you teamviewer sessions for easing out your support! <img src="images/smilies/biggrin.gif" border="0" alt="" title="Big Grin" class="inlineimg" /><br />
thx!

Patvs
09-09-2010, 02:35 AM
Please update to the latest beta - http://www.holdemmanager.com/downloads/Hm_1.11.05_Beta.exe


1) Export any custom HUD configs and Copy/Paste your \Config folder before deleting any files as a backup.
2) Close HM and the Table Manager.
3) Delete your existing HUD Prefs files, so HM will rebuild them to default.
4) Delete > \Holdem Manager\Config\prefs.xml, pospref.txt, and pospref2.txt, and pospref4.txt and exenames.txt
5) Start HM< Auto Import, Open the Table Manager, and test on a single cash table.

Try the table finder again - FAQ]FAQ - Hold'em Manager Poker Tracking Software :: Configuring Table Finder to Show HUD (http://faq.holdemmanager.com/questions/60/ConfiguringTableFinderToShowHUD) - Hold'em Manager Poker Tracking Software :: Configuring Table Finder to Show HUD

Make sure you follow the directions exactly.

Pick the table name in the table finder window to highlight it

Left-click and drag the red X to that table window

Click OK

TheBigOne
09-12-2010, 12:37 PM
Please update to the latest beta - http://www.holdemmanager.com/downloads/Hm_1.11.05_Beta.exe


1) Export any custom HUD configs and Copy/Paste your \Config folder before deleting any files as a backup.
2) Close HM and the Table Manager.
3) Delete your existing HUD Prefs files, so HM will rebuild them to default.
4) Delete > \Holdem Manager\Config\prefs.xml, pospref.txt, and pospref2.txt, and pospref4.txt and exenames.txt
5) Start HM< Auto Import, Open the Table Manager, and test on a single cash table.

Try the table finder again - FAQ]FAQ - Hold'em Manager Poker Tracking Software :: Configuring Table Finder to Show HUD (http://faq.holdemmanager.com/questions/60/ConfiguringTableFinderToShowHUD) - Hold'em Manager Poker Tracking Software :: Configuring Table Finder to Show HUD

Make sure you follow the directions exactly.

Pick the table name in the table finder window to highlight it

Left-click and drag the red X to that table window

Click OK

I did all of these steps. Now I can find my tables via Tablefinder. But I have to use Tablefinder every time. Any hints for this? I do not want o run i t every time.

netsrak
09-12-2010, 12:46 PM
Please try this:

1. Close HM
2. delete the file exenames.txt in the config subfolder of your holdemmanager installation path
3. restart HM, a new exenames.txt will be generated automatically.
4. open a table, play a hand and use the table finder.
5. You should get a message that something is added to the above file.
6. from now on it should work.

TheBigOne
09-12-2010, 01:45 PM
Please try this:

1. Close HM
2. delete the file exenames.txt in the config subfolder of your holdemmanager installation path
3. restart HM, a new exenames.txt will be generated automatically.
4. open a table, play a hand and use the table finder.
5. You should get a message that something is added to the above file.
6. from now on it should work.

did all these steps. But it still does not work automatic. If a new exenames.txt is generated. THere is still another Poker.exe entry. I think you have to delete this entry manual.

fozzy71
09-13-2010, 10:35 AM
replace 8,poker.exe with 10,poker.exe in exenames.txt

What other sites do you play? Pacific?

spec47
12-04-2010, 03:17 PM
I'm having the same problem. I have the latest version and have to use table finder to get my HUD loaded. I just reinstalled everything from scratch on a new hard drive. My only other poker site (Party) works flawlessly.

Did the OP ever get this issue resolved?

spec47
12-04-2010, 03:51 PM
Also, mucked hands don't seem to be working now.

netsrak
12-05-2010, 06:48 AM
Did you try the exenames workaround?

Ongame no longer allows us to display mucked cards so we removed this in the latest versions.

spec47
12-05-2010, 02:41 PM
I've tried deleting the files and then restarting... no luck. I don't have a 8,Poker.exe line in the ExeNames. The Betsafe icon seems to launch StartPoker.exe FWIW. Here's my ExeNames:

0,FullTiltPokerFr.exe
0,FullTiltPokerFr.exe *.32
18,Winamax Poker.exe
0,FullTiltPoker.exe
1,PokerStars.exe
2,PartyPoker.exe
2,PartyGaming.exe
15,javaw.exe
2,EmpirePokerMaster.exe
5,mainclient.exe
3,casino.exe
16,pokerapp.exe
9,MPPoker.exe
9,mppoker.exe
7,BPGame.exe
11,Everest Poker.exe
11,Everest Poker.exe *.32
11,CStart.exe
11,cstart.exe
11,cstart-tmp.exe
12,poker.exe
17,Poker.exe
14,HoldemManager.exe
14,Replayer.vshost.exe
4,client.exe
10,Betfair.exe
10,PokerRoom.exe
10,EurobetPoker.exe
10,MansionPoker.exe
10,EuroPoker.exe
10,LocoPoker.exe
10,RedKingsPoker.exe
10,BetssonPoker.exe
10,HollywoodPoker.exe
10,bwinPoker.exe
10,Poker.gr.exe
10,ChanPoker.exe
10,BestPoker.exe
10,StartBestPokerClient.exe
10,StartNextPoker.exe
10,fonPoker.exe
10,FonbetPoker2.exe
10,TowerPoker.exe
10,PrimePoker.exe
10,StartWhitebet.exe
18,WinamaxPoker.exe
10,WhiteBet.exe
10,Poker.exe

spec47
12-05-2010, 05:55 PM
And now it's not even importing my Betsafe HH's. Was working fine last night... pointed to the proper directories. I can't even manually import the file now.

netsrak
12-06-2010, 05:07 AM
Reboot your computer, rename the file and try again.

For your other problem: Please schedule a remote support session with our support. Email support@holdemmanager.net, with a link to this thread and your forum name, so we can setup a Teamviewer (http://www.holdemmanager.net/teamviewer) session.

spec47
12-08-2010, 02:07 PM
Sent an email a few days ago, but just got the automated response.