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Orrie
03-14-2010, 04:03 AM
Hi guys, I cant seem to import my tournament results from pokerstars. I saved the e-mail as txt file and import them into my HM. Then HM says he found 3 errors. What did I do wrong?

netsrak
03-14-2010, 06:37 AM
Are the summaries in english? For this your Stars client must be in english.

Orrie
03-14-2010, 10:32 AM
Hi, yes pokerstars is in English. HM does import them, so it seems, but with errors. So I dont see my cash results at all. I cant figure out what is wrong. I made a new database a week ago and only played 8 tournaments and a few thousands cash game hands. Cash games imports are not a problem at all.

fozzy71
03-14-2010, 12:34 PM
Try using Notepad++ instead of windows notepad. You may also need to change the Settings > Preferences > New Document tab to UTF-8.

If that doesnt work send us the hands and associated summaries. Please zip and email the problem hand histories, with a link to this thread, to support@holdemmanager.com

Orrie
03-14-2010, 02:58 PM
Thnx!!! Notepad ++ worked!