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xman0408
03-13-2010, 06:49 AM
All of the hands from a table are not importing to HEM.

The txt files are still in my hand history folder from Pokerstars. I try to import them manually but it says that no files found.

Also I notice that # of hands is different if I look at the Reports Tab and via the sessions tab. Right now there is a difference of 200 hands.

Any Advice.

Thanks.

netsrak
03-13-2010, 07:54 AM
Please rename the file or move it to a different folder and try to import it again.

xman0408
03-13-2010, 08:17 AM
I tried renaming and move to a different folder but to no avail. It says that 43 hands were imported but duplicates but when I search for the hands or an updated report, I am unable to locate hands.

fozzy71
03-13-2010, 03:12 PM
Please update to the latest version - http://www.holdemmanager.net/hmupdate


*Try creating a new UTF DB - FAQ - Hold'em Manager Poker Tracking Software :: Create / Delete Database (http://faq.holdemmanager.com/questions/75/Create+%7B47%7D+Delete+Database)
*Now import a small portion of your \HMArchive so you can see if the problem exists in the new DB - FAQ - Hold'em Manager Poker Tracking Software :: How to Import & Export Hands (http://faq.holdemmanager.com/questions/98/How+to+Import+%26+Export+Hands)
*If the new DB seems to work properly, you will want to import the rest of your archives to the new DB, export/import the hands from the old DB to the new DB, and export/import any player notes and tourney summaries - and then delete the old DB.
*Make sure you export/backup everything before deleting the old DB

xman0408
03-13-2010, 06:44 PM
That seemed to work. If I fund any other issues, I'll post.


Thanks.

xman0408
03-25-2010, 11:19 PM
The problem is back.

The hands are listed and showing up in the hud but are not showing up in HEM.

netsrak
03-26-2010, 07:00 AM
Please check your filters, date time settings, playername and game type for the reports.

If that is fine try a reindex of your database via pgadminIII

xman0408
03-27-2010, 10:54 AM
That didnt work.

This problem just started this month. I've had HEM for awhile now and only now have had problems with importing hands.

netsrak
03-28-2010, 07:05 AM
You already created a new database and still have the problems?

Do you have special characters in your pokerstars screenname?