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poker_limit
03-12-2010, 07:52 PM
Pls help~ there is import error during my play and some table is no hud come out

fozzy71
03-13-2010, 12:46 AM
Try the table finder - FAQ - Hold'em Manager Poker Tracking Software :: Configuring Table Finder to Show HUD (http://faq.holdemmanager.com/questions/60/Configuring+Table+Finder+to+Show+HUD+)

*If that doesn't help, please answer these questions - FAQ - Hold'em Manager Poker Tracking Software :: My HUD Doesn't Work (http://faq.holdemmanager.com/questions/48/My+HUD+Doesn't+Work)

poker_limit
03-13-2010, 02:39 AM
Try the table finder - FAQ - Hold'em Manager Poker Tracking Software :: Configuring Table Finder to Show HUD (http://faq.holdemmanager.com/questions/60/Configuring+Table+Finder+to+Show+HUD+)

*If that doesn't help, please answer these questions - FAQ - Hold'em Manager Poker Tracking Software :: My HUD Doesn't Work (http://faq.holdemmanager.com/questions/48/My+HUD+Doesn't+Work)

Then how about the Error import? still thinking how to solve it ~

netsrak
03-13-2010, 08:06 AM
Move the files from the FTP handhistory folder to a different folder and try to import them via import file or import from folder.

Reboot your computer and try again. Sometimes the FTP client locks handhistory files so that the import can't access them.

poker_limit
03-13-2010, 10:16 AM
Move the files from the FTP handhistory folder to a different folder and try to import them via import file or import from folder.

Reboot your computer and try again. Sometimes the FTP client locks handhistory files so that the import can't access them.

i have try wat u said. copy the folder to desktop and try to import from there still is the same alot of error

fozzy71
03-13-2010, 03:07 PM
Please zip and email the problem hand histories, with a link to this thread, to support@holdemmanager.com

Also attach the most recent file (sort by Date Modified), in the following folder, to the thread.

C:\Program Files (x86)\Holdem Manager\Importing\Logs

poker_limit
03-13-2010, 10:57 PM
Please zip and email the problem hand histories, with a link to this thread, to support@holdemmanager.com

Also attach the most recent file (sort by Date Modified), in the following folder, to the thread.

C:\Program Files (x86)\Holdem Manager\Importing\Logs

Email sent

poker_limit
03-14-2010, 03:01 AM
another error during play~
some table will miss it stats~
any idea to solve it ? really make me feel hard to play~

pls help and thanks alot~

netsrak
03-14-2010, 07:14 AM
please check this and answer and post the questions FAQ - Hold'em Manager Poker Tracking Software :: My HUD Doesn't Work (http://faq.holdemmanager.com/questions/48/My+HUD+Doesn't+Work)

TheStuntman
03-14-2010, 04:38 PM
I'm getting the same problems as him.

morny
03-14-2010, 07:31 PM
please check this and answer and post the questions FAQ - Hold'em Manager Poker Tracking Software :: My HUD Doesn't Work (http://faq.holdemmanager.com/questions/48/My+HUD+Doesn't+Work)...

fozzy71
03-14-2010, 09:17 PM
I'm getting the same problems as him.

Please use the thread you started.

http://forums.holdemmanager.com/manager-bugs/27736-placement-names-incorrect.html

We prefer if you have your own threads so we dont confuse your problems with the OP of this thread.

poker_limit
03-15-2010, 09:33 AM
please check this and answer and post the questions FAQ - Hold'em Manager Poker Tracking Software :: My HUD Doesn't Work (http://faq.holdemmanager.com/questions/48/My+HUD+Doesn't+Work)

1. What version of Holdem Manager are you using?
1.10.03b holdem manager &1.10.03C table manager

2. What poker site are you playing on and does the problem occur on more than one site?
Full tilt ~ i just played as 1 site

3. Which type of game(s) are you playing? (NL, FL, Omaha, SnGs, MTT)
FR-NL

4. Have you clicked on the Start Auto Import button?
YES, but sometimes there is lot of import error!

5. Often times, it is one setting or option that's not correct in your poker client. Please see our Detailed FAQs on configuring Holdem Manager to work with poker sites to make sure your poker site is saving Hand History files.
All the setting is correctly and the hud sometimes still will unable display or error display on the table

6. Check to see if the hand histories are showing up in the folder that you configured in HM to auto import from.

7. If you think the hands are importing the please go to the reports TAB, select your username and run a report with all filters off to confirm they have imported.

8. If the hand histories show up in the auto import folders, but they're not importing into the database, please create a new database and try importing some hands to test if it's a corrupt database. FAQ - Hold'em Manager Poker Tracking Software :: Create / Delete Database (http://faq.holdemmanager.com/questions/75/Create+%7B47%7D+Delete+Database)
I have been try a new database but still is 25-30% error during import~

9. Have you tried the Table Finder and did it work? FAQ - Hold'em Manager Poker Tracking Software :: Configuring Table Finder to Show HUD (http://faq.holdemmanager.com/questions/60/Configuring+Table+Finder+to+Show+HUD+)
There write there is no table not finded

10. If you open the hand history files, are they written in English?
YES

11. Please attach your holdemmanager.config file from C:\Program Files\RVG Software\Holdem Manager\Config folder. It may be just called holdemmanager if youve extenstions turned off.




There is another type of error displaying wrong stats at wrong table

netsrak
03-15-2010, 10:30 AM
The most important thing is the holdemmanager.config file because i think there is sth. wrong with your configuration. Please attach to a post using the paper clip symbol (Attachments) above the message window.

Or if you prefer you can mail it to support@holdemmanager.net with a link to this thread.

poker_limit
03-15-2010, 08:09 PM
The most important thing is the holdemmanager.config file because i think there is sth. wrong with your configuration. Please attach to a post using the paper clip symbol (Attachments) above the message window.

Or if you prefer you can mail it to support@holdemmanager.net with a link to this thread.

sorry no really understanding wat u said ?
Did u means wan to see the print screen on the folder?
what means is paper clip symbol

netsrak
03-16-2010, 05:41 AM
I need to see the file config\holdemmanager.config.

Copy and paste it to a post, attach it or send it via mail.

See the screenshot for the paper clip symbol:
http://img43.imageshack.us/img43/1197/paperclip.jpg (http://img43.imageshack.us/i/paperclip.jpg/)

poker_limit
03-17-2010, 09:40 AM
is this files? i incluc the config.hem for u

fozzy71
03-18-2010, 11:35 AM
i have try wat u said. copy the folder to desktop and try to import from there still is the same alot of error


Email sent

I only received 8 import errors when importing the hands. Is your windows fully updated? Are the Regional and Language Settings on English (US) format? Have you tried creating a new DB and importing the hands there? If not, please do so, and let me know how many errors you get importing to a new DB.

I will forward this as an import error/bug, so perhaps the developer can see why the hands gave errors, but I am hoping if FTP sends new copies they might import properly.


I can give you the hand numbers of the hands that gave me errors and you can try to request them from FTP's automated system. Cashier > My Promotions > Hand History > Add New Request > By Hand Number

Full Tilt Poker Game #19197158804: Table Nial - $0.25/$0.50 - No Limit Hold'em - 18:13:57 ET - 2010/03/12

Full Tilt Poker Game #19197123864: Table Fury - $0.25/$0.50 - No Limit Hold'em - 18:12:41 ET - 2010/03/12

Full Tilt Poker Game #19197123864: Table Fury - $0.25/$0.50 - No Limit Hold'em - 18:12:41 ET - 2010/03/12

Full Tilt Poker Game #19196545268: Table Attaway - $0.25/$0.50 - No Limit Hold'em - 17:50:42 ET - 2010/03/12

Full Tilt Poker Game #14108331408: Table Silverstream - $0.25/$0.50 - No Limit Hold'em - 9:14:45 ET - 2009/08/18

Full Tilt Poker Game #14108339863: Table Pluto (deep) - $0.25/$0.50 - No Limit Hold'em - 9:15:35 ET - 2009/08/18

Full Tilt Poker Game #14108344252: Table Humphrey (deep) - $0.25/$0.50 - No Limit Hold'em - 9:16:01 ET - 2009/08/18

Full Tilt Poker Game #14108339938: Table Aventura - $0.25/$0.50 - No Limit Hold'em - 9:15:35 ET - 2009/08/18