HM doesn't work

[federer]

Hello.
I play on Ongame and HM doesn't work today.
I didn't have any problems till now but actually he can"t import hands.
What can I do ?
Thanks for your help.

[fozzy71]

Please update to the latest version - http://www.holdemmanager.net/hmupdate


Uncheck "Import from Subfolders" in the auto-import settings.

Move the files in the handhistory folder to your \hmarchive folder and import them via import file or import from folder.

Try a new session with auto-import. A new handhistory file should be generated.


Make sure the hand histories and poker client are in English. Set your Windows Regional and Language Settings to English (US). Restart your PC.

*If that doesn't help, please answer these questions - FAQ - Hold'em Manager Poker Tracking Software :: My HUD Doesn't Work (http://faq.holdemmanager.com/questions/48/My+HUD+Doesn't+Work)


Please zip and email the problem hand histories, with a link to this thread, to support@holdemmanager.com

[federer]

It works now.
Thank you.