View Full Version : HM doesn't work
federer
03-11-2010, 07:11 AM
Hello.
I play on Ongame and HM doesn't work today.
I didn't have any problems till now but actually he can"t import hands.
What can I do ?
Thanks for your help.
fozzy71
03-11-2010, 11:20 AM
Please update to the latest version - http://www.holdemmanager.net/hmupdate
Uncheck "Import from Subfolders" in the auto-import settings.
Move the files in the handhistory folder to your \hmarchive folder and import them via import file or import from folder.
Try a new session with auto-import. A new handhistory file should be generated.
Make sure the hand histories and poker client are in English. Set your Windows Regional and Language Settings to English (US). Restart your PC.
*If that doesn't help, please answer these questions - FAQ - Hold'em Manager Poker Tracking Software :: My HUD Doesn't Work (http://faq.holdemmanager.com/questions/48/My+HUD+Doesn't+Work)
Please zip and email the problem hand histories, with a link to this thread, to support@holdemmanager.com
federer
03-11-2010, 07:23 PM
It works now.
Thank you.
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