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locks
03-10-2010, 06:49 PM
After looking thoroughly through the "archives" folder that HM has processed, I have come to the conclusion that either I can't see (I better be able to, had Lasik. I have combed through over 60+ hand histories from yesterday and the entire file is not making into the "archives". Please assist in finding these lost hands.

fozzy71
03-10-2010, 07:56 PM
Which Operating System? What poker site? Is your poker client and HM both set to always run as admin? What version of HM?

If you play a site like stars/ftp you can email their support and ask for all your old hand histories and tourney summaries.


Please update to the latest version - http://www.holdemmanager.net/hmupdate

To get all your missed hands imported

1) Right-Click your Desktop > New > Folder.
2) Go to your \HMArchive folder - To verify the path, go to Options > Configure Auto Import Folders > Edit > Archive Folder: _________.
3) Open that folder and copy the hands (folders of hands) you think it has missed. The archive should be organized by \Month\DayOfMonth (example: D:\HMArchive\2009\07\31). Also get any hand files that are in your \poker site\hand history folder.
4) Paste them into your new desktop folder > HM > Import From Folder.



If that doesn't help, you could try a new DB:

*Try creating a new UTF DB - FAQ - Hold'em Manager Poker Tracking Software :: Create / Delete Database (http://faq.holdemmanager.com/questions/75/Create+%7B47%7D+Delete+Database)
*Now import a small portion of your \HMArchive so you can see if the problem exists in the new DB - FAQ - Hold'em Manager Poker Tracking Software :: How to Import & Export Hands (http://faq.holdemmanager.com/questions/98/How+to+Import+%26+Export+Hands)
*If the new DB seems to work properly, you will want to import the rest of your archives to the new DB, export/import the hands from the old DB to the new DB, and export/import any player notes and tourney summaries - and then delete the old DB.
*Make sure you export/backup everything before deleting the old DB