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nchi
03-09-2010, 01:16 PM
I am sorry if this isnt a bug

When i play rush poker my hud loads after like 100 hands n than just doesnt change and only loads 1 table than like 15min later it loads another table and just sits @ 2 but the hud stats are from when the huds first loaded and never change

i also played normal ring games on the side and everything seems to be working fine also the hud before was working fine on rush like a week ago, but now it just sits there n does nothing,

tournaments/ ring games work 100%
thanks

Noproblemm8
03-09-2010, 03:38 PM
Same problem!

morny
03-09-2010, 08:28 PM
Hi,

These performance should greatly increase your performance if you do them all without skipping any. If it dosent try closing and relaunching the table manager and see if that helps

1) The tables need to be sized appropriately. (600 - 750 range) If your Rush table is outside of that range a pop-up message in the HUD window will advise you.

2) Make sure your HUD doesn't overlap names on the table. We're using a screen scrape method for various reasons and the names must be visible so we can read them. Also go to FTP Lobby > Languages > Language Options and make sure they are set to English

3) Most performance issues can be resolved by changing the table window size even by a small amount.See #1 and make sure you have the rush update installed http://www.holdemmanager.com/downloads/HmUpdateRush.exe

4) NA

5) Test the Hud out on a normal table first to verify its working

6) Dont use any Aero or other windows themes, change it to the default xp/vistawin7 theme

XP Windows XP: Use Windows XP in "Classic view" (http://www.microsoft.com/windowsxp/using/setup/personalize/classic.mspx)
Vista Change the desktop theme (http://www.microsoft.com/enable/training/windowsvista/theme.aspx)
Win7
Windows 7 Switching Desktop Themes in Windows 7: Changing the Windows Aero Theme With Two Easy Methods (http://pc-tutorials.suite101.com/article.cfm/switching_desktop_themes_in_windows_7)

7) Turn Cleartype Off
Vista How to Turn Off ClearType in Windows Vista (http://www.i4u.com/article7805.html)
Windows 7 Turn Off ClearType — MAXIMUMpcguides – Windows 7 tips, tricks, help, and how-to guides (http://maximumpcguides.com/windows-7/turn-off-cleartype/)

8) Turn Avatars off in Full Tilt go to Options and untick Avatars

9) Switch between Classic and Racetrack in FT by going to Options > Table View

10) If you are using graphics mods you need to restore the default FTP graphics.

FTP Graphics Restore (http://www.fozzypokermods.com/ftprestore.html)

You should be able to use the Selective Restore Package and install the BasePods Classic and BasePods RaceTrack so that HMHUD can properly read the names from the basepod. The area around the player name text must be the default colors of Black or White.

11) Reduce number of tables

12) Please give HoldemManager Administrator rights -

1) Go to C:\Program Files\RVG Software\Holdem Manager (Program Files (x86) if you have the 64bit version)
2) Rightclick the HoldemManager.exe and choose "Properties".
3) Go to the Compatibility Tab and select "Run this program as an Administrator".
4) Do the same for HMHud.exe and DBControlPanel.exe


Cheers
Morny

nchi
03-10-2010, 03:20 AM
i have done all of those steps, like i said it has ran fine before last week approx. and now the hud doesnt load it works fine for ringgames/tournies

netsrak
03-10-2010, 05:12 AM
Please post a screenshot of a Rush table, there must be something wrong with your configuration

nchi
03-10-2010, 01:22 PM
here is an image of my rush poker ignore the lines it always screws up ihave taken a picture of a full ring table where it works fine n i have taken a picture of 4 rush table that doesnt load even though HEM detects the table

morny
03-10-2010, 05:48 PM
Hi,

Please email me and we can do a teamviewer session, just download teamviewer from TeamViewer - Free Remote Access and Remote Desktop Sharing over the Internet (http://www.teamviewer.com) and let me know a suitable time GMT in advance. Teamviewer allows me to access your computer to fix the problem.

When we agree a suitable time you just need to send me the ID and password that Teamviewer creates to get access to your PC

support@holdemmanager.net
Thanks
Morny

nchi
03-10-2010, 07:30 PM
i have sent an email please let me know asap thank you

st3v3_harv3y
04-08-2010, 04:44 PM
Hey Morny I'm wondering if you could help me out. I'm trying to run 4 tables of rush poker and at no point does the hud display for all the tables. At most it will only display 3 of the tables stats. In addition to that, the tables don't update quick enough at all making it almost pointless to even had the hud because you are never looking at the stats of the person you are playing against.

Any help would be appreciated.

thanks

morny
04-08-2010, 05:18 PM
Did you try all the options in post#3?