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View Full Version : HEM does not track all my played hands



heyluce
03-09-2010, 06:14 AM
i'm playing on ipoker, mostly Pound- and Euro-tables and using the current version.
at the end of the sessions the number of played hands played on ipoker isnt equal to the number of tracked hands in HEM. circa 10-15% of my hands are missing

i reinstalled HEM, the ipoker seems to save my hands correctly

maybe you know how to solve the problem

netsrak
03-09-2010, 06:16 AM
* Please try updating to the latest version 1.10.03 final from the link in my signature.

* Under Vista and Windows 7 make sure that holdemmanager.exe, hmhud.exe and dbcontrolpanel.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the holdemmanager.exe, dbcontrolpanel.exe and the hmhud.exe executable and select "Run as admin" from the popup menu under compatibilty.

* If that doesn't help, please check this and answer and post the questions FAQ - Hold'em Manager Poker Tracking Software :: My HUD Doesn't Work (http://faq.holdemmanager.com/questions/48/My+HUD+Doesn't+Work)