Error message for Database Managment

[Gemaco]

When I choose the Database Management tab, my virus protection puts up a message saying the databasecontrolpanel.exe was deleted as it detected it as a back-door trojan. Now I am unable to get into the Database control panel. Can someone please assist me in how to fix this. Thanks. (I have dowloaded the lastest patch as well, and it worked for a few minutes but when I backed-up my system my virus protection deleted it again!). Please help.

[fozzy71]

Close HEM and your anti-virus and delete any \xenocode\appliance cache folders and any other possible false positive files.

1. Enable "Show hidden files and folders" under Control Panel -> Folder Options -> View
2. Go to C:\Users\%USERPROFILE%\AppData\Local\Xenocode\Appl iance Cache and delete every folder you can find in there

If you are on XP, that location is C:\Documents and Settings\%USERPROFILE%\Local\Application Data\xenocode\appliance cache

Empty your recycle bin.

reboot

Please update to the latest beta - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe


If you have Kaspersky try this:

Holdem Manager Forums - View Single Post - Kaspersky Internet Security 2010 not working with PostgreSQL? Here is the solution! (http://www.holdemmanager.net/forum/showpost.php?p=99782&postcount=10)



If you get rid of the false positive warning but still have problems opening HM, try a clean reinstall:


FAQ - Hold'em Manager Poker Tracking Software :: Using Revo Uninstaller (http://faq.holdemmanager.com/questions/126/Using+Revo+Uninstaller+)

1) Make a backup of your C:\Program Files\RVG Software\Holdem Manager\Config folder, and any other important files.
2) Uninstall HM with Revo Uninstaller Pro - Uninstall Software, Remove Programs, Solve uninstall problems (http://www.revouninstaller.com) using the Deep setting. You do not need to uninstall PostgreSQL.
3) If given the option, on the 2 following screens of Revo, remove any registry entries and leftover files.
4) Reboot your computer
5) Install the complete setup of HM: http://www.holdemmanager.com/downloads/Holdem_Manager_Setup.exe. You should un-check the PostgreSQL Option when running the combo installer.
6) Test if it for a while and see if it works