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View Full Version : Unable to mark hands at PokerStars.eu with HM2



supersigge9@hotmail.com
07-20-2012, 11:49 AM
Hello,

I've been a user of Holdem Manager for 3 years and never had any problems untill the last 3 months where I've suddenly can't mark hands. Everything except that works fine

When I click on the last pot won (which says the correct info on how big the pot was and who won it) I don't get the same window as I used to which showed hole cards, percentage, bet and pot siezes and options to mark the given hand. Instead when I click an empty window shows up.

Other than

I've tried to change the DPI and to auto detect the time settings for PokerStars without any results.

Good suggestions on what to do or a quick teamviewer session would be highly appreciated.

Thanks

Patvs
07-20-2012, 10:29 PM
Update: http://www.holdemmanager.com/Downloads/HmUpdate_Release_1.12.11_20Jul2012.exe

Turn off User Account Control: How to Disable and Turn Off UAC in Windows 7 « My Digital Life (http://www.mydigitallife.info/2008/12/30/how-to-disable-and-turn-off-uac-in-windows-7/)

Try reimporting your hands into a new database.

supersigge9@hotmail.com
07-21-2012, 06:27 AM
Sorry, I wasn't aware that I was posting in the HM1 section. I use the latest version of HM2

I tried turning off UAC and I created a new folder for where my HHs are saved without any results.

Is there anything else I could try for HM2?

netsrak
07-21-2012, 09:14 AM
Can you please post a screenshot of what you are getting?

And please try this prerelease: http://forums.holdemmanager.com/hm2-releases/273362-feedback-database-updater-needed-v7149.html

supersigge9@hotmail.com
07-21-2012, 10:47 AM
Awesome!!

It worked with the prerelease.

Thanks a lot!!