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Dimegrinder
03-03-2010, 11:57 PM
This is getting frustrating. I have PostgreSQL 8.3 installed and now when I install Holdem Manager I get the following error:

http://img687.imageshack.us/img687/5156/96102577.jpg (http://img687.imageshack.us/i/96102577.jpg/)

I would like a refund for this product if I can't get it to install.

morny
03-04-2010, 10:11 AM
Hi redownload it again and take note of the size of the finished download and let me know so i can verify it did download fully and thats not causing the problem, try saving it to a different location this time and then reinstall it and see if it works. Also attach the link your downloading from

Dimegrinder
03-04-2010, 05:33 PM
I downloaded the combo installer. When I click to install it says PostgresSQL is already installed so I install Holdem Manager. When I click the icon after installation I get the error shown above.

Do I need to uninstall Pokertracker and PokerAce HUD?

fozzy71
03-04-2010, 08:09 PM
No, you dont need to uninstall those.

I would suggest a clean reinstall:

FAQ - Hold'em Manager Poker Tracking Software :: Using Revo Uninstaller (http://faq.holdemmanager.com/questions/126/Using+Revo+Uninstaller+)

1) Make a backup of your C:\Program Files\RVG Software\Holdem Manager\Config folder, and any other important files.
2) Uninstall HM with Revo Uninstaller Pro - Uninstall Software, Remove Programs, Solve uninstall problems (http://www.revouninstaller.com) using the Deep setting. You do not need to uninstall PostgreSQL.
3) If given the option, on the 2 following screens of Revo, remove any registry entries and leftover files.
4) Reboot your computer
5) Install the complete setup of HM: http://www.holdemmanager.com/downloads/Holdem_Manager_Setup.exe. You should un-check the PostgreSQL Option when running the combo installer.
6) Test if it for a while and see if it works