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View Full Version : trying to configure holdem manager



lepipuri
03-03-2010, 03:30 PM
i start my hem up and it starts to load something and says its trying to configure my holdem manager.

then this window pops up that says:

the features you are trying to use is on a network resource that is unavailable.

click OK to try again or enter an alternate path to a folder containing the installation package "Holdemmanagersetupprojectmsi" in the box below.


what has happened here and what can i do?

its like once in a week my hem pulls off something like this.


please help!

fozzy71
03-03-2010, 04:59 PM
It sounds like it isn't properly installed.

I would suggest a clean reinstall:

FAQ - Hold'em Manager Poker Tracking Software :: Using Revo Uninstaller (http://faq.holdemmanager.com/questions/126/Using+Revo+Uninstaller+)

1) Make a backup of your C:\Program Files\RVG Software\Holdem Manager\Config folder, and any other important files.
2) Uninstall HM with Revo Uninstaller Pro - Uninstall Software, Remove Programs, Solve uninstall problems (http://www.revouninstaller.com) using the Deep setting. You do not need to uninstall PostgreSQL.
3) If given the option, on the 2 following screens of Revo, remove any registry entries and leftover files.
4) Reboot your computer
5) Install the complete setup of HM: http://www.holdemmanager.com/downloads/Holdem_Manager_Setup.exe. You should un-check the PostgreSQL Option when running the combo installer.
6) Test if it for a while and see if it works