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ceca
03-02-2010, 07:32 PM
Hi, Holdem Manager doesnt start in my windows 7 PC.
I have latest update (1.10.03b), all run as administrator, uac off an secondary logon running. When i try to start hm i got this error:

Descrizione:
Stopped working

Firma problema:
Nome evento problema: APPCRASH
Application Name: HoldemManager.exe
Application Version: 1.10.0.5
Application Timestamp: 4b85989f
Fault Module Name: ntdll.dll
Fault Module Version: 6.1.7600.16385
Fault Module Timestamp: 4a5bdb3b
Exception Code: c00000fd
Exception Offset: 0002fb32
Versione SO: 6.1.7600.2.0.0.256.1
ID impostazioni locali: 1040


The only version working fine is 1.09.03 (and previous), updates after that does not work

What should i do?

Patvs
03-03-2010, 12:25 AM
Please update to the latest version - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe (just install the update again)

and
please reinstall your Microsoft .NET Framework:

1) Go to Control Panel -> Add/Remove Software and uninstall every Microsoft .NET Framework you can find in the list
2) Install this one: http://download.microsoft.com/download/2/0/e/20e90413-712f-438c-988e-fdaa79a8ac3d/dotnetfx35.exe

fozzy71
03-03-2010, 01:14 AM
Are your Windows Regional and Language Settings to English (US)? Is windows fully updated? Restart your PC.


If none of that helps, I would suggest a clean reinstall:

FAQ - Hold'em Manager Poker Tracking Software :: Using Revo Uninstaller (http://faq.holdemmanager.com/questions/126/Using+Revo+Uninstaller+)

1) Make a backup of your C:\Program Files\RVG Software\Holdem Manager\Config folder, and any other important files.
2) Uninstall HM with Revo Uninstaller Pro - Uninstall Software, Remove Programs, Solve uninstall problems (http://www.revouninstaller.com) using the Deep setting. You do not need to uninstall PostgreSQL.
3) If given the option, on the 2 following screens of Revo, remove any registry entries and leftover files.
4) Reboot your computer
5) Install the complete setup of HM: http://www.holdemmanager.com/downloads/Holdem_Manager_Setup.exe. You should un-check the PostgreSQL Option when running the combo installer.
6) Test if it for a while and see if it works