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jessup
03-02-2010, 02:43 PM
My HEM doesn't seem to be importing all my hands. I haven't changed anything in HEM but over last few sessions, lots of hands seem to be missing.
Even though session length is always right, either the amount of hands played or win . loss amount is wrong.

Any suggestions please.

morny
03-02-2010, 04:14 PM
Couple of things you can try

1) Please install the latest version (1.10.03b): http://www.holdemmanager.com/downloads/HmBetaUpdate.exe
2) Clear the main filter go to Filter > Clear then Filter > Use for all
3) Now try reports, hands and sessions TAB and see if the hands are showing up
4) Beside the date filter and clear filter you should see a dropdown box with All Games, Omaha, Holdem etc make sure All Games is selected.
5) If the problem persists try creating a new database FAQ - Hold'em Manager Poker Tracking Software :: Create / Delete Database (http://faq.holdemmanager.com/questions/75/Create+%7B47%7D+Delete+Database) and see if there was any import errors importing the hands, then check and see did the missing hands appear.

jessup
03-02-2010, 08:17 PM
Thank you. The clear filter / use all seems to have found them.