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Faltti
03-01-2010, 01:55 PM
Hi,

I have been planning to change my pokertracker to hem, but now I have a problem with importing Microgaming hands from pt3 exported files (txt files). When I try to import with HEMs "Import File(s)" it does find the files, but it doesn't import any hands (FullTiltPoker hands works fine)?

Example of a hand in exported txt file:

* Game ID 2926328834 starting - 2009-10-29 16:20:45
** Itami [Hold'em] (0.20|0.40 NL - € Cash Game) Real Money

- Chance17 sitting in seat 1 with €11.30
- denhendrik sitting in seat 2 with €40.00
- nainouille sitting in seat 3 with €7.94 [Dealer]
- ronaldo31770 sitting in seat 5 with €40.51
- TiRompo sitting in seat 6 with €68.51

ronaldo31770 posted the small blind - €0.20
TiRompo posted the big blind - €0.40
Chance17 raised - €1.20
denhendrik folded
nainouille folded
ronaldo31770 called - €1.20
TiRompo called - €1.20
** Dealing the flop: Q of h, 8 of c, 5 of h
ronaldo31770 checked
TiRompo checked
Chance17 bet - €2.40
ronaldo31770 called - €2.40
TiRompo called - €2.40
** Dealing the turn: 10 of s
ronaldo31770 checked
TiRompo checked
Chance17 went all-in - €7.70
ronaldo31770 folded
TiRompo folded
Chance17 mucks:
Chance17 wins €17.96 from the main pot

End of game 2926328834


Thanks for any help.

fozzy71
03-01-2010, 03:31 PM
This is a known issue with micro gaming hands. I believe pt3 has a similar problem trying to import microgaming hands that were exported from HEM. I believe it is on our new features to-do list, but I have no ETA for implementation.

Faltti
03-01-2010, 03:37 PM
Ok. Thanks for the quick response. I'll be waiting for the fix.

durrr09
03-01-2010, 04:38 PM
Sry for my ingnorance. I have problems to import in boss media with the last update. When i clikc start to import, says HMImport has encountered a problem and needs to close. Please tell Microsoft about this problem.

Ahother question how can i post in the forum?

King Regards

morny
03-01-2010, 05:21 PM
Please see the FAQ on crashing issues FAQ - Hold'em Manager Poker Tracking Software :: Crashing Problems With The Hud Or Holdem Manager (http://faq.holdemmanager.com/questions/363/Crashing+Problems+With+The+Hud+Or+Holdem+Manager)

uninstalling and reinstalling HM http://faq.holdemmanager.com/questions/126/Using+Revo+Uninstaller+ - Using Revo Uninstaller (uninstall HM with Revo FREE and reinstall it)

durrr09
03-01-2010, 05:41 PM
thank you very much

durrr09
03-01-2010, 06:29 PM
If i use Revo how i install the program is authomatic reinstall?

And how i get the keys?

netsrak
03-02-2010, 06:25 AM
? Which program for automatic reinstall?
Which key? You can use the Revo free version.

durrr09
03-02-2010, 03:44 PM
Ok thanks, but i dont understand how to use revo, i unistall and nothing more?

morny
03-02-2010, 04:34 PM
Hi,

Revo is for advanced users, you may potentially cause some damage to your system if you didnt know what you were doing, just try a regular uninstall via the control panel instead if your not comfortable uninstalling with Revo