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poker_limit
03-01-2010, 11:31 AM
pls help

fozzy71
03-01-2010, 03:39 PM
Where are those hands from? Are they bought/mined hands? Is your poker client and windows regional settings both set to english (us)?

Please update to the latest version - http://www.holdemmanager.net/hmupdate


*Try creating a new UTF DB - FAQ - Hold'em Manager Poker Tracking Software :: Create / Delete Database (http://faq.holdemmanager.com/questions/75/Create+%7B47%7D+Delete+Database)
*Now import a small portion of your \HMArchive so you can see if the problem exists in the new DB - FAQ - Hold'em Manager Poker Tracking Software :: How to Import & Export Hands (http://faq.holdemmanager.com/questions/98/How+to+Import+%26+Export+Hands)
*If the new DB seems to work properly, you will want to import the rest of your archives to the new DB, export/import the hands from the old DB to the new DB, and export/import any player notes and tourney summaries - and then delete the old DB.
*Make sure you export/backup everything before deleting the old DB


If you still get errors, Please zip and email the problem hand histories, with a link to this thread, to support@holdemmanager.com

poker_limit
03-01-2010, 06:34 PM
Where are those hands from? Are they bought/mined hands? Is your poker client and windows regional settings both set to english (us)?

Please update to the latest version - http://www.holdemmanager.net/hmupdate


*Try creating a new UTF DB - FAQ - Hold'em Manager Poker Tracking Software :: Create / Delete Database (http://faq.holdemmanager.com/questions/75/Create+%7B47%7D+Delete+Database)
*Now import a small portion of your \HMArchive so you can see if the problem exists in the new DB - FAQ - Hold'em Manager Poker Tracking Software :: How to Import & Export Hands (http://faq.holdemmanager.com/questions/98/How+to+Import+%26+Export+Hands)
*If the new DB seems to work properly, you will want to import the rest of your archives to the new DB, export/import the hands from the old DB to the new DB, and export/import any player notes and tourney summaries - and then delete the old DB.
*Make sure you export/backup everything before deleting the old DB


If you still get errors, Please zip and email the problem hand histories, with a link to this thread, to support@holdemmanager.com
The hands is bought from www.HHDEALER.com - Your Source For Handhistories (http://www.hhdealer.com/member.php)

yes that is setting to english

fozzy71
03-01-2010, 11:37 PM
Do they import OK in a new DB? Can you zip up some of the problem hands and send them in? Please zip and email the problem hand histories, with a link to this thread, to support@holdemmanager.com