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Jas0n
02-27-2010, 07:02 PM
I 4 table NL50 rush but the hud does not work. Sometimes, the hud will pop up on one or two tables but the stats do not update and other times the hud does not pop up at all. I have the latest version of HEM and I'm running on XP Professional. My resolution is 2048 x 1152 and I tile the tables

fozzy71
02-27-2010, 11:04 PM
Try making the tables smaller. Are you using 1.10.03b?

Please update to the latest version - http://www.holdemmanager.net/hmupdate


0) Make sure the FTP Lobby > Languages > Language Options are set to English.

1) The tables need to be sized appropriately. (600 - 750 range) If your Rush table is outside of that range a pop-up message in the HUD window will advise you.

2) Make sure your HUD doesn't overlap names on the table. We're using a screen scrape method for various reasons and the names must be visible so we can read them.

3) Most performance issues can be resolved by changing the table window size even by a small amount.See #1 and make sure you have the rush update installed http://www.holdemmanager.com/downloads/HmUpdateRush.exe

4) See this post for a update if you wish to get better performance from the RUSH HUD
http://forums.holdemmanager.com/127379-post119.html

5) Test the Hud out on a normal table first to verify its working

6) Dont use any Aero or other windows themes, change it to the default xp/vistawin7 theme

XP Windows XP: Use Windows XP in "Classic view" (http://www.microsoft.com/windowsxp/using/setup/personalize/classic.mspx)
Vista Change the desktop theme (http://www.microsoft.com/enable/training/windowsvista/theme.aspx)
Win7
Windows 7 Switching Desktop Themes in Windows 7: Changing the Windows Aero Theme With Two Easy Methods (http://pc-tutorials.suite101.com/article.cfm/switching_desktop_themes_in_windows_7)

7) Turn Cleartype Off
Vista How to Turn Off ClearType in Windows Vista (http://www.i4u.com/article7805.html)
Windows 7 Turn Off ClearType — MAXIMUMpcguides – Windows 7 tips, tricks, help, and how-to guides (http://maximumpcguides.com/windows-7/turn-off-cleartype/)

8) Turn Avatars off in Full Tilt go to Options and untick Avatars

9) Switch between Classic and Racetrack in FT by going to Options > Table View

10) If you are using graphics mods you need to restore the default FTP graphics.

FTP Graphics Restore (http://www.fozzypokermods.com/ftprestore.html)

You should be able to use the Selective Restore Package and install the BasePods Classic and BasePods RaceTrack so that HMHUD can properly read the names from the basepod. The area around the player name text must be the default colors of Black or White.

11) Reduce number of tables

12) Please give HoldemManager Administrator rights -

1) Go to C:\Program Files\RVG Software\Holdem Manager (Program Files (x86) if you have the 64bit version)
2) Rightclick the HoldemManager.exe and choose "Properties".
3) Go to the Compatibility Tab and select "Run this program as an Administrator".
4) Do the same for HMHud.exe and DBControlPanel.exe



Please reproduce the problem and post a screen shot - Capture a Screen Shot of your Desktop or the Active Window in Windows (http://graphicssoft.about.com/cs/general/ht/winscreenshot.htm)

with the following:

1) The table manager
2) The tables (including one with no stats)
3) The ...handhistory\screenname folder.
4) The "\rvg software\holdem manager\importing\hud data" folder.

Please make 3 and 4 the detailed view with the dates and file sizes etc.

To attach it to a thread in the forums, look below the post reply button when you start a new thread and you'll see a manage attachments button. Click this and attach the file.

Jas0n
03-21-2010, 07:48 PM
I have done all of the steps but the hud still does not work. Please note that the stats on the upper left table are all of the same player, when the hand is over, the stats do not update

http://i44.tinypic.com/2ziro7n.jpg

http://i44.tinypic.com/29xvvco.jpg

morny
03-21-2010, 10:20 PM
Hi,

Please email me and we can do a teamviewer session, just download teamviewer from TeamViewer - Free Remote Access and Remote Desktop Sharing over the Internet (http://www.teamviewer.com) and let me know a suitable time GMT in advance. Teamviewer allows me to access your computer to fix the problem.

When we agree a suitable time you just need to send me the ID and password
that Teamviewer creates to get access to your PC

support@holdemmanager.net

Thanks
Morny

thegreatcimpy
03-28-2011, 10:49 PM
Hy there!I have the same problem like morny.I read in here and tried everything you said and still doesnt work!Is there a way to make the hud work for rush?!

Patvs
03-28-2011, 11:07 PM
Read: fozzy's posts @ http://forums.holdemmanager.com/manager-bugs/60561-hud-rush-not-working-v1-11-06c-2.html