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gambleton
02-25-2010, 11:19 PM
Hello. I attempted to open HEM today but received the following error msg's...

1st window that pops up...

http://img641.imageshack.us/img641/3432/hem1.jpg


When I click "OK" I'm brought to the DCP...

http://img716.imageshack.us/img716/2812/hem2b.jpg


When I click "Connect" I receive the following error msg...

http://img198.imageshack.us/img198/1448/hem3g.jpg


My HEM has been fully functional since the last update and this problem has only occurred today. Help appreciated. ty

edit: can add that I've updated to the latest patch(1.10.03a)

Patvs
02-26-2010, 12:50 AM
This is usually a firewall or windows update issue.

First try to reboot.

If no help, try this:

Start > Programs > PostgreSQL > 8.x > Stop Service

Start > Programs > PostgreSQL > 8.x > Start Service

If that doesnt help delete the \postgresql\8.x\data\postmaster.pid file, if you see it.

Add exceptions to the windows firewall, even if it is off. If you have a 3rd party firewall, do the equivalent or uninstall it temporarily -


and read: FAQ - Hold'em Manager Poker Tracking Software :: Can't Connect / Failed to Start PostgreSQL (http://faq.holdemmanager.com/questions/91/Can%27t+Connect+%7B47%7D+Failed+to+Start+PostgreSQ L+)

gambleton
02-26-2010, 07:22 AM
A reboot did the trick. Thanks for the response. GL:)