TheOneWhoKnocks
07-15-2012, 09:21 AM
Greetings Holdem Manager community,
I've never really had a problem with the software so this is my first time posting here. Let me know if it would just be easier to email support and solve this.
I've been playing on PP for the last 6 weeks or so, and lately I've noticed that HM1 is giving me different hand totals for my time there in different parts of the software, resulting me not knowing my actual winnings or the total number of hands I've played. See the screenshots for the different values. Note that I have no filters applied.
76172
76182
76192
76202
My guess would be that the 'rakeback and bonuses' is closest, as it would be difficult to confuse 8k PP hands or so from the last month with PP hands from a while ago, given that I had never played on the site before last month. In other words, those hands must have come from somewhere, but it is a guess as my database has 1.5 million other hands from other sites.
Thansk,
I've never really had a problem with the software so this is my first time posting here. Let me know if it would just be easier to email support and solve this.
I've been playing on PP for the last 6 weeks or so, and lately I've noticed that HM1 is giving me different hand totals for my time there in different parts of the software, resulting me not knowing my actual winnings or the total number of hands I've played. See the screenshots for the different values. Note that I have no filters applied.
76172
76182
76192
76202
My guess would be that the 'rakeback and bonuses' is closest, as it would be difficult to confuse 8k PP hands or so from the last month with PP hands from a while ago, given that I had never played on the site before last month. In other words, those hands must have come from somewhere, but it is a guess as my database has 1.5 million other hands from other sites.
Thansk,