PDA

View Full Version : problem with start auto import



Stanimir Mihov
02-24-2010, 02:26 PM
Hello when i click start auto import, manager send me error "Microsoft C++ runtime libary" Runtime error Program:C:\Program Files\RVG Software\Holdem Manager\HMhud.exe R6002: - floating point support not loaded

fozzy71
02-24-2010, 05:28 PM
I would suggest a clean reinstall:

FAQ - Hold'em Manager Poker Tracking Software :: Using Revo Uninstaller (http://faq.holdemmanager.com/questions/126/Using+Revo+Uninstaller+)

1) Make a backup of your C:\Program Files\RVG Software\Holdem Manager\Config folder, and any other important files.
2) Uninstall HM with Revo Uninstaller Pro - Uninstall Software, Remove Programs, Solve uninstall problems (http://www.revouninstaller.com) using the Deep setting. You do not need to uninstall PostgreSQL.
3) If given the option, on the 2 following screens of Revo, remove any registry entries and leftover files.
4) Reboot your computer
5) Install the complete setup of HM: http://www.holdemmanager.com/downloads/Holdem_Manager_Setup.exe. You should un-check the PostgreSQL Option when running the combo installer.
6) Test if it for a while and see if it works



If you still get the error, and are using XP or Vista:

Reinstall Microsoft .NET Framework:

1) Download and run this uninstaller - http://www.holdemmanager.com/downloads/dotnetfx_cleanup_tool.zip
2) Install this one: http://download.microsoft.com/download/2/0/e/20e90413-712f-438c-988e-fdaa79a8ac3d/dotnetfx35.exe


If you are using w&, follow these steps:

Reinstall Microsoft .NET Framework:

1) Download and run this uninstaller - http://www.holdemmanager.com/downloads/dotnetfx_cleanup_tool.zip
2) Install this one: Download details: .NET Framework 4 Beta 2 (http://www.microsoft.com/downloads/details.aspx?familyid=DED875C8-FE5E-4CC9-B973-2171B61FE982&displaylang=en)

Stanimir Mihov
02-25-2010, 11:22 AM
I would suggest a clean reinstall:

FAQ - Hold'em Manager Poker Tracking Software :: Using Revo Uninstaller (http://faq.holdemmanager.com/questions/126/Using+Revo+Uninstaller+)

1) Make a backup of your C:\Program Files\RVG Software\Holdem Manager\Config folder, and any other important files.
2) Uninstall HM with Revo Uninstaller Pro - Uninstall Software, Remove Programs, Solve uninstall problems (http://www.revouninstaller.com) using the Deep setting. You do not need to uninstall PostgreSQL.
3) If given the option, on the 2 following screens of Revo, remove any registry entries and leftover files.
4) Reboot your computer
5) Install the complete setup of HM: http://www.holdemmanager.com/downloads/Holdem_Manager_Setup.exe. You should un-check the PostgreSQL Option when running the combo installer.
6) Test if it for a while and see if it works



If you still get the error, and are using XP or Vista:

Reinstall Microsoft .NET Framework:

1) Download and run this uninstaller - http://www.holdemmanager.com/downloads/dotnetfx_cleanup_tool.zip
2) Install this one: http://download.microsoft.com/download/2/0/e/20e90413-712f-438c-988e-fdaa79a8ac3d/dotnetfx35.exe


If you are using w&, follow these steps:

Reinstall Microsoft .NET Framework:

1) Download and run this uninstaller - http://www.holdemmanager.com/downloads/dotnetfx_cleanup_tool.zip
2) Install this one: Download details: .NET Framework 4 Beta 2 (http://www.microsoft.com/downloads/details.aspx?familyid=DED875C8-FE5E-4CC9-B973-2171B61FE982&displaylang=en)

Thanks for your post, i tried all I even reinstall my windows, but still same error

Here i attached screenshot:

Download error.PNG for free on uploading.com (http://uploading.com/files/ba2f885m/error.PNG/)

morny
02-25-2010, 06:26 PM
Hi, dont think its an issue with HM, see this link "Runtime Error R6002 Floating Point Support Not Loaded" - Quick Solution ! (http://www.articlesbase.com/data-recovery-articles/runtime-error-r6002-floating-point-support-not-loaded-quick-solution--974414.html) so if that doesnt solve it try googling the error and see what other solutions are available