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Matress
02-23-2010, 07:40 AM
Hud was not updating so I downloaded the latest version.

1.10.03a
Playing on William Hill Skin


Last hand feature updates fine. !
In the "import" tab it shows hands being imported.
Hud appears on screen but does not update

fozzy71
02-23-2010, 10:03 AM
This is a known issue we should have fixed soon, go to Hud Options > Site Options > Ipoker TAB and untick all the detects boxes and they should reappear or you can downgrade to http://www.holdemmanager.com/downloads/HmUpdate1.10.02.exe until we fix it

Matress
02-23-2010, 10:34 AM
This is a known issue we should have fixed soon, go to Hud Options > Site Options > Ipoker TAB and untick all the detects boxes and they should reappear or you can downgrade to http://www.holdemmanager.com/downloads/HmUpdate1.10.02.exe until we fix it

Hi .
I downgraded to above link ... and the problem persists...Odd!!!??

Matress
02-23-2010, 11:03 AM
Is there an older release i could try??

fozzy71
02-23-2010, 11:58 AM
You can always find older versions in our releases forum stickies.

http://forums.holdemmanager.com/releases/23748-1-10-03a-official-release.html


It should work with 1.10.02.

For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer (start > computer) and navigate to your Holdemmanager installation directory. Right-click + Properties the executables and select "Run as admin" from the compatibility tab. If you have Vista and the checkboxes are greyed out and you can't select it, please turn UAC on, reboot, and then set the files to run as administrator.

Make sure the hand histories are in English.

For William Hill Poker:
Open the HoldemManager.config with a texteditor (notepad) and change

<setting name="WilliamHillAlternateDateFormat">False</setting>
to
<setting name="WilliamHillAlternateDateFormat">True</setting>


Try the table finder - FAQ - Hold'em Manager Poker Tracking Software :: Configuring Table Finder to Show HUD (http://faq.holdemmanager.com/questions/60/Configuring+Table+Finder+to+Show+HUD+)

*If that doesn't help, please answer these questions - FAQ - Hold'em Manager Poker Tracking Software :: My HUD Doesn&#039;t Work (http://faq.holdemmanager.com/questions/48/My+HUD+Doesn't+Work)

Matress
02-23-2010, 05:06 PM
Hey.
Carried out steps outlined(excluding tablefinder) .
IS this problem particular to me or is it a release wide bug????
( I am currently running 1.10.01 internal 6




You can always find older versions in our releases forum stickies.

http://forums.holdemmanager.com/releases/23748-1-10-03a-official-release.html


It should work with 1.10.02.

For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer (start > computer) and navigate to your Holdemmanager installation directory. Right-click + Properties the executables and select "Run as admin" from the compatibility tab. If you have Vista and the checkboxes are greyed out and you can't select it, please turn UAC on, reboot, and then set the files to run as administrator.

Make sure the hand histories are in English.

For William Hill Poker:
Open the HoldemManager.config with a texteditor (notepad) and change

<setting name="WilliamHillAlternateDateFormat">False</setting>
to
<setting name="WilliamHillAlternateDateFormat">True</setting>


Try the table finder - FAQ - Hold'em Manager Poker Tracking Software :: Configuring Table Finder to Show HUD (http://faq.holdemmanager.com/questions/60/Configuring+Table+Finder+to+Show+HUD+)

*If that doesn't help, please answer these questions - FAQ - Hold'em Manager Poker Tracking Software :: My HUD Doesn't Work (http://faq.holdemmanager.com/questions/48/My+HUD+Doesn't+Work)

fozzy71
02-23-2010, 10:58 PM
It is a common Will Hill issue. You should update to 1.10.02 or .03a

Matress
02-24-2010, 07:41 AM
HEy.
i dwnloaded 1.10.01 internal 6
And All "attemp to detect...." are UNchecked by default

Track live hands is Checked.

But I still have same problem.

Any ideas?
PS>>>>>>The recent hand history is updating fine.
Thanks

netsrak
02-24-2010, 08:26 AM
* Under Vista and Windows 7 make sure that holdemmanager.exe, hmhud.exe and dbcontrolpanel.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the holdemmanager.exe, dbcontrolpanel.exe and the hmhud.exe executable and select "Run as admin" from the popup menu under compatibilty.

* If that doesn't help, please check this and answer and post the questions FAQ - Hold'em Manager Poker Tracking Software :: My HUD Doesn&#039;t Work (http://faq.holdemmanager.com/questions/48/My+HUD+Doesn't+Work)

Matress
02-24-2010, 09:09 AM
* Under Vista and Windows 7 make sure that holdemmanager.exe, hmhud.exe and dbcontrolpanel.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the holdemmanager.exe, dbcontrolpanel.exe and the hmhud.exe executable and select "Run as admin" from the popup menu under compatibilty.

* If that doesn't help, please check this and answer and post the questions FAQ - Hold'em Manager Poker Tracking Software :: My HUD Doesn't Work (http://faq.holdemmanager.com/questions/48/My+HUD+Doesn't+Work)

OK
All holdemmanager.exe, hmhud.exe and dbcontrolpanel.exe are set to run as administrator
1. What version of Holdem Manager are you using? 1.10.02

2. What poker site are you playing on and does the problem occur on more than one site?ipoker/William hill
Same problem on pokerstars (did not check anywhere else
3. Which type of game(s) are you playing? (NL, FL, Omaha, SnGs, MTT) NL, 6max, cash game

4. Have you clicked on the Start Auto Import button? YEs

5. Often times, it is one setting or option that's not correct in your poker client. Please see our Detailed FAQs on configuring Holdem Manager to work with poker sites to make sure your poker site is saving Hand History files. It all worked fine until recently. options in client look fine. recent hand history in HUd is working

6. Check to see if the hand histories are showing up in the correct folder. YES. . its an xml file and the date modified stamp is correct.

7. If the hand histories show up in the auto import folders, but they're not importing into the database, please create a new database and try importing some hands to test if it's a corrupt database. OK. most recent hands are not in DB so i will try this

8. Have you tried the Table Finder and did it work?

9. If you open the hand history files, are they written in English?

10. Make sure UAC is disabled and unselect it and restart if it is.

11. Please attach your holdemmanager.config file from C:\Program Files\RVG Software\Holdem Manager\Config folder.

Matress
02-24-2010, 09:21 AM
How do i create new database.???..i have searched FAQs etc..but no avail:confused:

fozzy71
02-24-2010, 09:32 AM
FAQ - Hold'em Manager Poker Tracking Software :: Create / Delete Database (http://faq.holdemmanager.com/questions/75/Create+%7B47%7D+Delete+Database)

Matress
02-24-2010, 09:59 AM
Hey.
Created new DB and hud seems to be working perfectly now.
Is that it..do I need to make any further changes?


Thanks.

pS>> Tell me Im not going to lose my entire database!!!!!!???!!?! Can I retrieve it?>

morny
02-24-2010, 07:23 PM
Open the old database and you should consider the following.

Export Your Notes
http://faq.holdemmanager.com/images/notes-02.jpg

Export Your Bonuses and Rakeback - Options > Rakeback & Bonuses http://faq.holdemmanager.com/images/rakeback-bonuses-01.jpg

Export any tourney summaries by selecting all your tournaments in the Data View Sub-Tab of the Tourney > Results Menu and choose Export Tourney Results and summaries

http://faq.holdemmanager.com/images/tourney-data-view-01.jpg

and finally
Export your hands and then open the new database and import them into that
FAQ - Hold'em Manager Poker Tracking Software :: How to Import & Export Hands (http://faq.holdemmanager.com/questions/98/How+to+Import+%26+Export+Hands)