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dochenba
02-21-2010, 08:10 PM
I have 2 PC. I had the small stakes HM version and I bought the professional version 17 days ago. And I only update one of my 2 PCs. Today, I wanted to update the another and suddenly appear this message : " Actuvate online now..." and I click on that and I put "PC2" and the program says: " A valid licence could not be obtained for holdem manager. Please contact RVG software ltd for assistance". In my other PC there isnīt any problem.
Thank you very much.

Patvs
02-21-2010, 11:39 PM
Please update to the latest beta - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe

For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executables and select properties... then select "Run as admin" from the compatibility tab. If you have Vista and the checkboxes are greyed out and you can't select it, please turn UAC on, reboot, and then set the files to run as administrator.

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read this:FAQ - Hold'em Manager Poker Tracking Software :: I Can't Activate & Register Holdem Manager (http://faq.holdemmanager.com/questions/24/I+Can%27t+Activate+%26+Register+Holdem+Manager)

dochenba
02-22-2010, 11:03 AM
After doing everything you said to me. When I open HM appears a message saying to me: "Activate online now" and I choose #PC2. And It says that it is succesed but when I click "OK" in the option "details", it shows me the following error: " Could not validate license "Small stakes edition (my code of the small stakes version)"in C:\ProgramData\XHEO INC\SharedLicenses\HoldemManager.lic." I tryed clearing my lecense code in my PC1 and inserting the code again in both PCs, but only works in my PC1 (with WXP), and in my PC2 with VISTA doesnīt work.

Thank you very much.

Patvs
02-22-2010, 03:44 PM
please try this:

1. Update to http://www.holdemmanager.com/downloads/HmBetaUpdate.exe
2. Create a new text document in the Config folder and name it LicDebug
3. Open HM and register
4. Close HM and delete the LicDebug.txt file


PM me if that doesn't work (with your MSN/SKype info)