Multiple bugs

[k1ndevil]

1. Was going to start playing on 888. Was preparing setup and exporting mining in HM2. Opened reaplayer and expirienced multiple bugs:
a) When I drag any of the panels all HUD panels freeze, so I have to close reaplyer and open it once again
b) When I replay a hand some panels randomly dissapear
c) POP UP not working correcly sometimes showing wrong pop ups on wrong stats

Here is the link for mining i used:
https://dl.dropbox.com/u/25692720/888.rar

2. My active session tab just doesnt work. Nothing changes once i click on it it shows the same screen that i was seeing before i clicked actieve session tab

3. every time i mark a hand at session tab HM2 refreshes and i loose focus on session i was reviewing and it opens some random session. that is very frustrating

4. PSQL tunung doesnt work for me as well


Since I have so many bugs i insist on seting up a TV/mikogo session to show them all to u guys if u have any questions about them. I also have 1 more unsolved bug for my PC that your team "wasnt able to reproduce" so u would be able to take a look at it too as well. I already aske for it once but was ignored. That is not acceptable with so many bugs guys. I've paid for the software andit should work smooth and if it doesnt i should get proper support for it without spending ton of my own time on writing posts, making screenshots, uploading files etc.

[udbrky]

1. Was going to start playing on 888. Was preparing setup and exporting mining in HM2. Opened reaplayer and expirienced multiple bugs:
a) When I drag any of the panels all HUD panels freeze, so I have to close reaplyer and open it once again
b) When I replay a hand some panels randomly dissapear
c) POP UP not working correcly sometimes showing wrong pop ups on wrong stats

Here is the link for mining i used:
https://dl.dropbox.com/u/25692720/888.rar

2. My active session tab just doesnt work. Nothing changes once i click on it it shows the same screen that i was seeing before i clicked actieve session tab

3. every time i mark a hand at session tab HM2 refreshes and i loose focus on session i was reviewing and it opens some random session. that is very frustrating

4. PSQL tunung doesnt work for me as well


Since I have so many bugs i insist on seting up a TV/mikogo session to show them all to u guys if u have any questions about them. I also have 1 more unsolved bug for my PC that your team "wasnt able to reproduce" so u would be able to take a look at it too as well. I already aske for it once but was ignored. That is not acceptable with so many bugs guys. I've paid for the software andit should work smooth and if it doesnt i should get proper support for it without spending ton of my own time on writing posts, making screenshots, uploading files etc.

We can do a teamviewer. Please email to set it up. The only email I could find under your registered email on here is from a year ago regarding table ninja. Please link to this thread in the email.

Please let us know when you are available in GMT time. Please remember that we schedule a couple days in advance and need to fit into our schedules. So give us a few days' range of times and notice.

The World Clock - Search Results (http://www.timeanddate.com/worldclock/results.html?query=columbus%2C+oh) and I am currently -4 GMT. This link will help you convert your time.


Please read this important information before our teamviewer session. We cannot do the teamviewer session until all those issues are addressed below:
1 Make sure you have updated your windows using the Windows Update feature Microsoft Windows Update (http://www.update.microsoft.com/windowsupdate/v6/thanks.aspx?ln=en&&thankspage=5) Please keep checking for updates until windows shows twice five minutes apart that there are no more updates.
2 Make sure Holdem Manager is updated to the latest version Downloads and Manuals - Hold'Em Manager, Omaha Manager & HM Apps (http://www.holdemmanager.com/store/downloads-manuals.php)
3 Please make sure you have access to a good connection, we cannot provide support on really slow connections
4 - Please allow us full access otherwise it slows down the speed at which we can fix the issue
Please download this version, it's the only one compatible with our version.

http://www.holdemmanager.com/teamviewer

After the meeting is set up, then

Please email the ID and password 5-10 minutes before.

[k1ndevil]

Email sent to hm2support@holdemmanager.com