PDA

View Full Version : Hud doesnt work vs one specific reg



M.Bison
02-17-2010, 02:19 PM
I couldn't find this in the FAQ.
I was looking over the hands of one of the regs i play against when my holdem manager crashed and since then when ever this regs sits at the table my hud for that specific table stops working and only shows data from before he sits. If i join a table with him on my hud shows "-/-/-" in the place of the stats.
Like this:

http://img180.imageshack.us/img180/1489/huderror.jpg

I vacuum analyzed my database but that didn't seem to do the trick.
Help is much appreciated as i play this guy a lot!

morny
02-17-2010, 05:25 PM
Please install the latest version (1.10.02): http://www.holdemmanager.com/downloads/HmBetaUpdate.exe

Also is this just for the replayer or is it on the tables too, does everyones hands reset when hes on the table?

Whats hes username?

M.Bison
02-17-2010, 07:45 PM
Please install the latest version (1.10.02): http://www.holdemmanager.com/downloads/HmBetaUpdate.exe

Also is this just for the replayer or is it on the tables too, does everyones hands reset when hes on the table?

Whats hes username?

Ive got the latest version. Its at the tables too not just the replayer and their hands dont reset if we've been playing before he sits they just dont get updated to include ones after hes joined, however these hands are imported to holdem manager it only seems to affect the hud. If however I join a table he's sat at no hands are show in the hud and everyone's stats are just "-/-/-" as in the picture
I'll pm you his user name if you like but it worked fine before with him and its an all letters normal name.

netsrak
02-18-2010, 09:41 AM
Please try a reindex of your database via pgadminIII->maintenance

M.Bison
02-19-2010, 01:14 PM
Please try a reindex of your database via pgadminIII->maintenance

I tried but that hasnt managed to fix the problem either :-s

morny
02-19-2010, 01:50 PM
Please PM me the username and ill check with the support team if theyve any ideas as this is an unusual one

PocketsK
02-21-2010, 10:53 PM
I've also had this problem for some time now. I know of 1 particalar player but there might be a few more. This happens on Bodog Cash games.

The HUD will work until the said player arrives, the HUD is the frozen in this instance, if they are already present no HUD will appear. I have noticed at least once the HUD reappear after the player has left. Also when reivewing the player's report his overall stats are there but most (not a regular pattern) actual hands are not shown.

Sometimes -/-/- will appear for all the players at that table but this is rare it is usually no HUD at all.

netsrak
02-22-2010, 07:30 AM
Please zip and mail screenshots and handhistories for this player with a link to this thread to support@holdemmanager.net