PDA

View Full Version : HEM quitting mid session



cargill06
02-12-2010, 10:27 PM
I 9 table standard 6 max games. About 45 min into my session 3 of my tables will stop updating and the hands will stop importing in my database.

For example player A will be at a table, player A will leave player B will sit down and the HUD for player A will still be up there. I just played a session of 1000 hands and HEM only tracked 600 of them

Patvs
02-13-2010, 01:27 PM
Which pokersite??

Which Operating System, Firewall, and Anti-Virus are you using?

Please update to the latest beta - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe

For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executables and select properties... then select "Run as admin" from the compatibility tab. If you have Vista and the checkboxes are greyed out and you can't select it, please turn UAC on, reboot, and then set the files to run as administrator.

cargill06
02-13-2010, 01:44 PM
Which pokersite??

Which Operating System, Firewall, and Anti-Virus are you using?

Please update to the latest beta - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe

For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executables and select properties... then select "Run as admin" from the compatibility tab. If you have Vista and the checkboxes are greyed out and you can't select it, please turn UAC on, reboot, and then set the files to run as administrator.

full tilt... hem has been running fine for 4 months (since i got my new comp) on my comp fine than all the sudden this started happening

Patvs
02-13-2010, 01:49 PM
Please update to the latest version - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe

Try creating a new database and import your hands.....
see if it still only import 600 out of 1000 hands when using a new database.