Stars-MTT: Stats of new players aren't updated

[PokAAdict]

Hello support,
if new players come to the table they don't have any hands until I restart HM2. I upraded from HM1 today so I prob have the newest version. Btw. the "settings"-window in the HUD freezes after some time, too, at least I can't move it anymore.

[Patvs]

Update:
HM2: http://www.holdemmanager.com/Downloads/7053_Hm2AutoUpdate.exe

[PokAAdict]

I got this already and the problem happened with that update.

[Patvs]

Which Operating System, Firewall, and Anti-Virus are you using?

For W7 and Vista you must set \holdem manager\holdemmanager.exe, hudfuncsapp.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager2 installation directory. Right click the executables and select properties... then select "Run as admin" from the compatibility tab.

Add exceptions to the windows firewall for those files even if the firewall is turned off. If you have a 3rd party firewall, do the equivalent or uninstall it temporarily.

Run a manual Windows Update and install all updates, including all .net framework updates.

Turn off User Account Control: How to Disable and Turn Off UAC in Windows 7 « My Digital Life (http://www.mydigitallife.info/2008/12/30/how-to-disable-and-turn-off-uac-in-windows-7/)

[PokAAdict]

I use W7 64bit, Norton 360 which includes the firewall I guess.
Hudfuncsapp wasn't running as admin, so I did that now and will inform you if it works now.
The rest I'll try if the first thing doesn't work because I am not so good in that, still tx for your help.

[Sarek]

If after setting to run all "as admin" problem not gone - uninstall Norton. Totally.