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View Full Version : not importing tourny summarys all the time.



quinny
02-10-2010, 09:11 PM
I have only recently started using hem and have had no problems with cash games or importing my old pt2 database. However today trying to play a sng session hem doesn't seem to be importing all the tourny summaries. It is importing some but not all, why would it do this and how do i stop this from happening.

thankyou.

oh and this is full tilt.

http://img96.imageshack.us/img96/7673/nonimportscreenshot.gif (http://img96.imageshack.us/i/nonimportscreenshot.gif/)

klangpack1
02-11-2010, 04:49 AM
having same problem, created new database, requested and received hh from FTP. tried to import from files, still wont work.

morny
02-11-2010, 12:44 PM
Quinny can you request the tournament summaries from Full Tilt and try importing them, Full tilt sends you multiple RAR files that have to be extracted to a single, often very large, text file. It will contain the hands and summaries so just import those.

Also can both of you Please install the latest version (1.10.02): http://www.holdemmanager.com/downloads/HmBetaUpdate.exe first

Klangpack, can you update and move the summaries to a new folder and reimport, if there still not importing please export the summaries and corresponding hand histories and email them to support@holdemmanager.net with a link to this thread

quinny
02-11-2010, 01:14 PM
I requested the summarys from support last night.

quinny
02-25-2010, 06:54 AM
I have just been informed by full tilt that they do not currently have the ability to create the summarys manually so their is nothing they can do at this time. I find it very hard to believe that they can't get hold of a very simple .txt file which im sure they would keep for their own records.