PDA

View Full Version : windows 7 and entraction



baba
02-09-2010, 09:51 PM
Hello,

I have just changed from xp to windows 7. Everything worked fine on xp. I have followed the steps for setting up hm to import NOIQ hh (the entraction network) but no luck. NOIQ isn't creating a hand history folder, even after i have told it using the tabs in the lobby. Any ideas on what to do?

Thanks,

Barry.

morny
02-10-2010, 12:02 PM
This seems to be an issue with NOIQ, did you definitely set it to save hand histories to file like in this FAQ FAQ - Hold'em Manager Poker Tracking Software :: Entraction Network Setup (http://faq.holdemmanager.com/questions/9/Entraction+Network+Setup)

If so you might want to contact their support or reinstall the client as HM wont work unless they create the hand history and theres nothing we can do on our end as its a problem with the NOIQ software not creating it