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View Full Version : HUD doesn't work after 2/9 AP Update



asubobbo
02-09-2010, 01:47 PM
Everything was working fine last night and I am running the current Beta 1.10.02 and after the update this morning I have no HUD. Help!

Thanks!

Bob

PanchoStern
02-09-2010, 02:52 PM
I have encountered the same problem but at UB. Please help.

boohaa12
02-09-2010, 02:57 PM
Can confirm this as well, new AP update, HM HUD doesnt understand some changes i suppose and as a result HUD doesnt display.

boohaa12
02-09-2010, 02:58 PM
Stats are still being recorded in database thought fine.

PanchoStern
02-09-2010, 03:13 PM
You gotta drag the dot from the tablefinder & the HUD will pop up.

boohaa12
02-09-2010, 03:21 PM
Thank you Pancho

cbk1013
02-09-2010, 03:37 PM
my hud wasn't working and now HEM will not respond at all?

TURKEY
02-09-2010, 04:17 PM
Not HEMs fault, but if you are not a lover of tinkering with computer software, you can never relax using a HUD, because the poker sites upgrade, or downgrade their software so frequently.

TURKEY
02-09-2010, 04:19 PM
You gotta drag the dot from the tablefinder & the HUD will pop up.

I am not well versed in computer software. Can someone please give me clear instructions on how to do this so I can try it. I don't know where there is dot, or how to do this.

Thanks

TURKEY
02-09-2010, 04:30 PM
I may have jumped the gun. I opened and closed HEM and it is working on UB. I couldn't find dot, but it is working without doing anything.

newstop
02-09-2010, 05:06 PM
HUD is still not working after this mornings AP software upgrade. The hands are importing, but the HUD is not working. I have tried dragging the red dot to the table, restarting HEM, but nothing seems to fix the problem.
Any help from HEM support would be greatly appreciated

morny
02-09-2010, 09:09 PM
Please install the latest version (1.10.02): http://www.holdemmanager.com/downloads/HmBetaUpdate.exe and try rebooting, i know youve tried several thing but there was another thread where 3-4 people said the same thing and after a while it started working for them all so it might have been a temp problem on UB's end.

FWIW we've tested it on our end and there doesn't appear to be an issue.