HUD freezes at PartyPoker

[piet51]

HeM version 1.10.02 , Win 7
Hud freezes at PartyPoker at a freeroll
after their program-update.
All hands are recorded in HEM.

thank you for your time
Piet

[morny]

Was it that specific tourney it only froze for or was it happening on other tables too?

Are you using FPHG, if so can you try 3 things
1) Update to the newest version as older versions were causing crashing for other people
2) Try without FPHG to rule out thats not the cause
3) Try creating a new database and play with the empty one to rule out an issue with the old database
Create New database Instructions: FAQ - Hold'em Manager Poker Tracking Software :: Create / Delete Database (http://faq.holdemmanager.com/questions/75/Create+%7B47%7D+Delete+Database)

[piet51]

Was it that specific tourney it only froze for or was it happening on other tables too?

Are you using FPHG, if so can you try 3 things
1) Update to the newest version as older versions were causing crashing for other people
2) Try without FPHG to rule out thats not the cause
3) Try creating a new database and play with the empty one to rule out an issue with the old database
Create New database Instructions: FAQ - Hold'em Manager Poker Tracking Software :: Create / Delete Database (http://faq.holdemmanager.com/questions/75/Create+%7B47%7D+Delete+Database)

Hi Morny
I am NOT using FreePHG
So it freezes without using FPHG
The tourneys I see this happen are the WPT Points Qualifiers at
PartyPoker
All hands are recorded by HEM ( I quess no database problem)
After 4, 5 hands the HUD freezes , when I go to another table
the same happen again ( 4,5 hands are visible )before it freezes

hope this helps
thank you for your time
Piet

[netsrak]

The Hud doesn't freeze, its just recognizing the new table after the table change. You need to use the table finder to identify the new table.

I already generated a bug report for this and it will hopefully be fixed soon.

[piet51]

The Hud doesn't freeze, its just recognizing the new table after the table change. You need to use the table finder to identify the new table.

I already generated a bug report for this and it will hopefully be fixed soon.

IMO the HUD freezes !!
After a table change the hud records the first few hands
After that it freezes
So the new table is recognized by the HUD before it freezes.

[netsrak]

Ok, i think it has the same reason, i will add it to the bug report.

[piet51]

Ok, i think it has the same reason, i will add it to the bug report.

Thank you